Territory Service Rep - Mansfield, OH

Novo Building Products; Mansfield (OH); On-site; USD 2,996,000 - 3,306,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life insurance

Short-term disability

Long-term disability

Employee assistance program

Paid Time Off (PTO)

401k program with employer match

Job summary

Novo Building Products is seeking an Entry Level Territory Service/Stocking Representative to service Lowe's stores in the Mansfield and surrounding Ohio territory.

You will travel between assigned stores, stock replenishment, process credits for damaged products, and maintain inventory accuracy while building strong relationships with store personnel. This role requires English fluency and a valid driver’s license, with a daytime schedule and potential bonuses.

Qualifications

• High school diploma or equivalent.
• Valid driver’s license and acceptable driving record.
• Strong communication and interpersonal skills.
• Ability to work a flexible schedule.
• Proficiency in Microsoft Office.

Responsibilities

• Travel to assigned stores within Territory on a regular schedule to service the store.
• Manage strong relationships with store personnel (store management, red vest, MST, etc.).
• Maintain accurate inventory by performing focus and cycle counts and notifying customers of changes when appropriate.
• Maintain appearance of the Company’s products in the store by cleaning, culling, placing orders, credits, and POS materials.
• Provide training to store personnel on the Company’s products and services.
• Analyze performance, product mix, market conditions, and opportunities and recommend changes.
• Facilitate store reset activity with the NHC Store Planning Team as required.
• Participate in special events (Grand Openings, Contractor Nights, Training, Meetings).

Skills

Fluent in English

Customer service

Selling skills

Interpersonal skills

Microsoft Outlook

Excel

Word

Valid driver’s license

Education

High school diploma

Tools

Microsoft Outlook

Excel

Word

Job description

Job Details: Level: Entry, Job Location: 0264 - Mansfield, OH - Mansfield, OH, Position Type: Full Time, Salary Range: $21.75 - $21.75 Hourly, Travel Percentage: Negligible, Job Shift: Day, The Territory Service/Stocking Representative services Novo BP products such as lumber, moulding, and millwork within Lowe's stores. Responsibilities include stocking replenishment orders by hand, processing credits for damaged products, performing inventory counts, managing stock levels to reduce outages, recommending new products, addressing customer concerns, and occasionally supporting product resets and training. The rep covers all stores listed on the ad.

Territory: Columbus, Marion, Wooster, Mt. Vernon, Wadsworth, Mansfield

Schedule: Monday-Friday 8am-5pm

Salary and Incentives

• $21.75/hr.
• $2,000 bonus
• Car Allowance - $380/mo.
• Mileage Reimbursement
• Quarterly and Annual Bonus Potential

Essential Responsibilities

• Travel to assigned stores within “Territory” on a regular, pre-determined call schedule to service the store. May be required to travel to additional stores outside of the assigned Territory.
• Manage strong relationships with store personnel (store management, red vest, MST, etc.)
• Maintain accurate inventory by making focus and cycle count adjustments and/or notifying customers of necessary changes when appropriate.
• Maintain appearance of the Company’s products in the store by cleaning, culling, placing suggested orders, preparing returns and credits, and making sure point-of-purchase materials are up to date and in place.
• Provide training to store personnel on the Company’s products and services.
• Analyze performance, product mix, market conditions, and new product opportunities and recommend changes when appropriate.
• Facilitate store reset activity with the NHC Store Planning Team as required.
• Participate in special events (i.e., Grand Openings, Contractor Nights, Product Knowledge Training, Company Meetings, etc.).
• Stock replenishment orders as assigned within 48 hours of delivery to store (may be required to stock additional stores as needed).
• Manage all expenses per corporate policies and procedures.
• Demonstrate high standards of conduct, professionalism, courtesy, ethics, and a “can-do” attitude when representing the Company.

Qualifications: Basic Qualifications (Required)

• High school diploma
• A valid driver’s license and acceptable driving record
• Proof of current auto insurance
• Solid organization and time management skills
• Computer skills, specifically, Microsoft Outlook, Excel, and Word
• Ability to work a flexible work schedule
• Selling, communication, and interpersonal skills. Must be fluent in English, both written and verbal.
• Must demonstrate courtesy, diplomacy, tact, and a proven ability to foster relationships based on integrity and professionalism.

Travel Requirements

• Ability for overnight or daily travel to service stores is required
• Travel (Travel expenses are covered per Corporate Travel Policy)
• Ability to drive to and from stores

Physical Requirements

• Standing and walking – 100%
• Bending or twisting – up to 60%
• Lifting 5 – 25 lbs. – up to 40%
• Lifting 35 – 50 lbs. – up to 20%
• Lifting 100 lbs. and over (with assistance) – up to 10%
• Pushing/pulling with wheeled equipment up to an average of 1500 lbs. – up to 60%

About Novo Building Products

Novo Building Products is an industry-leading manufacturer and distributor of stair parts, mouldings, doors, specialty millwork, and various board products. Based in Zeeland, Michigan, Novo Building Products operates Ornamental Decorative Millwork, L.J. Smith Stair Systems, and Novo Direct.

Just as our products are used to build something new and inspire others to make living spaces more beautiful, we endeavor to impact the people and communities we touch daily positively.

Why Work with Us?

We offer competitive wages, shift premiums, and benefits.

• Clean work environment
• Medical
• Dental
• Vision
• Life insurance
• Short-term disability
• Long-term disability
• Employee assistance program
• Paid Time Off (PTO)
• 401k program with employer match

We have a dynamic culture with team members who are encouraged to contribute, change, and grow and are rewarded accordingly. If you're passionate about contributing to a great team, we would love to hear from you!

For more details and benefits information, please visit our website at: www.novobp.com/careers

ADENTRA and each of its flagship brands is an equal opportunity employer and is dedicated to creating an inclusive environment, welcoming applicants from all backgrounds, experiences, and perspectives.

As part of our hiring process, candidates may be required to undergo pre-employment drug testing and background checks unless prohibited by state or local law.

*New Hire Sign-On Bonus of $2,000 to be paid out in four increments of $500 (paid after 30 days, 90 days, 180 days, and 12 months). If attendance requirements are met, the new hire bonus you are currently eligible for will remain intact.