Territory Retail Lead Generator - DFW (Evening/Weekend)

Berkeys Air Conditioning, Plumbing & Electrical; Arlington (TX); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) retirement plan with company 50

Paid time off

Life insurance

Flexible Spending Account

Employee Assistance Program

Discounts or incentives

Job summary

Berkeys Plumbing, A/C & Electrical has an opening for a Retail Lead Generator who will engage customers inside major retail partner locations across the Dallas–Fort Worth area. You will schedule HVAC service appointments, promote services, and travel between stores within your territory.

The role requires open availability for evenings and weekends, reliable transportation for regular travel, and attendance at bi-weekly team meetings at the Southlake office.

Qualifications

• Outgoing, energetic, and comfortable approaching customers.
• Strong verbal communication and customer-service skills.
• Able to build rapport quickly and keep conversations engaging.
• Self-motivated and driven by goals, commissions, and incentives.
• Comfortable asking customers to commit to an appointment.

Responsibilities

• Greet and engage customers inside assigned retail partner locations.
• Start friendly, professional conversations about customers’ HVAC and home-comfort needs.
• Educate customers on Berkeys’ HVAC services, maintenance, repairs, system replacements, and available promotions.
• Ask open-ended questions to identify potential customer needs.
• Generate qualified leads and schedule appointments for our service and sales teams.
• Accurately enter customer and appointment information into company systems.
• Walk throughout assigned store areas and proactively engage potential customers.
• Build positive relationships with retail store associates, department leaders, and management.
• Maintain company displays, signage, and promotional materials in a clean and professional condition.
• Meet established lead-generation, customer-engagement, attendance, and performance expectations.
• Attend required meetings, training sessions, role-playing activities, and coaching sessions.
• Accept and apply coaching to improve customer engagement, lead quality, and performance.
• Communicate store activity, customer concerns, scheduling issues, and operational needs to leadership.
• Represent Berkeys and our retail partners professionally, honestly, and ethically.
• Follow all company and retail-partner policies and procedures.

Skills

Excellent communication

Territory travel

Open availability

Customer service

Lead generation

Appointment setting

Education

High school diploma or GED preferred

Job description

Berkeys Plumbing, A/C & Electrical has an opening for a Retail Lead Generator who will engage customers inside major retail partner locations across the Dallas–Fort Worth area. You will schedule HVAC service appointments, promote services, and travel between stores within your territory.

The role requires open availability for evenings and weekends, reliable transportation for regular travel, and attendance at bi-weekly team meetings at the Southlake office.