Territory Retail Lead Generator — Flexible Evenings

Berkeys Plumbing, A/C and Electrical; Fort Worth (TX); On-site; USD 27,552 - 41,328; Full time

Job summary

Berkeys Plumbing, A/C & Electrical is hiring a full-time Retail Lead Generator to represent our brand inside multiple Dallas–Fort Worth retail partner locations across the territory. You will travel between stores based on traffic, staffing, and business needs, while maintaining open evenings and weekends.

This role offers commissions on performance, training provided, and a supportive, goal-driven team with regular meetings at our Southlake office. Prior HVAC experience is not required.

Qualifications

• High school diploma or GED preferred.
• Open availability for evenings and weekends.
• Valid driver’s license and reliable transportation.
• No HVAC experience required; training provided.
• Retail, sales, customer-service, promotions or lead-generation experience preferred but not required.

Responsibilities

• Greet and engage customers inside assigned retail partner locations.
• Start friendly, professional conversations about customers’ HVAC and home‑comfort needs.
• Educate customers on Berkeys’ HVAC services, maintenance, repairs, system replacements, and available promotions.
• Ask open-ended questions to identify potential customer needs.
• Generate qualified leads and schedule appointments for our service and sales teams.
• Accurately enter customer and appointment information into company systems.
• Walk throughout assigned store areas and proactively engage potential customers.
• Build positive relationships with retail store associates, department leaders, and management.
• Maintain company displays, signage, and promotional materials in a clean and professional condition.
• Meet established lead-generation, customer-engagement, attendance, and performance expectations.
• Attend required meetings, training sessions, role-playing activities, and coaching sessions.
• Accept and apply coaching to improve customer engagement, lead quality, and performance.
• Communicate store activity, customer concerns, scheduling issues, and operational needs to leadership.
• Represent Berkeys and our retail partners professionally, honestly, and ethically.
• Follow all company and retail-partner policies and procedures.

Skills

Customer service

Verbal communication

Outgoing personality

Self-motivated

Lead-generation experience

Education

High school diploma or GED

Job description

Berkeys Plumbing, A/C & Electrical is hiring a full-time Retail Lead Generator to represent our brand inside multiple Dallas–Fort Worth retail partner locations across the territory. You will travel between stores based on traffic, staffing, and business needs, while maintaining open evenings and weekends.

This role offers commissions on performance, training provided, and a supportive, goal-driven team with regular meetings at our Southlake office. Prior HVAC experience is not required.