Territory Operations Supervisor

Automatic Data Processing, Inc.; South Carolina; On-site; USD 88,000 - 130,000; Full time

Benefits offered by this job

Medical and dental insurance

Unlimited PTO

401(k) with match

Professional development opportunities

Job summary

VayKLife is seeking a Regional Operations Manager to oversee coastal North Carolina and Coastal South Carolina territories. The role focuses on leading Territory Managers, aligning regional operations with corporate priorities, and ensuring readiness across seasonal cycles.

The ideal candidate will drive performance, safety, and efficiency while coaching leaders, managing resources, and implementing standardized corrective actions. Strong communication with executives is essential.

Qualifications

• 5+ years of progressive operations or logistics management experience across multiple sites.
• Proven ability to lead subordinate managers across geographic locations.
• Strong labor scheduling, fleet/warehouse management, inventory controls.
• Excellent problem-solving and communication with executive leadership.
• Bachelor's degree in Business, Operations or related field preferred.

Responsibilities

• Lead, coach, and hold multiple Territory Managers accountable for operational performance, safety, SOP compliance, and team development.
• Translate centralized forecasts and plans into synchronized regional action and oversee seasonal transition plans.
• Dynamically align and move shared resources across territories to address seasonal spikes or gaps.
• Formulate and track standardized corrective action plans for measurable improvements.
• Provide executive leadership with regular evaluations of regional readiness and risks.

Skills

Leadership

Operations management

Multi-territory oversight

Budgeting & cost control

Scheduling & staffing

Education

Bachelor's degree in Business/Operations

Tools

MS Excel

Fleet management systems

WMS / Inventory software

Job description

Positions available for coastal North Carolina (Outer Banks, NC) and Lowcountry (NC, SC, GA) territories

Multi-Territory Leadership & Operational Execution

Position Specification

Details

Position Title

Regional Operations Manager

Compensation Range

Total Compensation (Base Salary + Performance Bonus)

Schedule / Status

Full-Time; Seasonally Heavy Operating Schedule

Scope of Authority

Leadership of multiple territories, locations, and Territory Managers

Travel Requirements

Regular travel required across assigned regional territory scope

About VayKLife

Vacations are supposed to be fun. At VayKLife, we are radically committed—and genuinely energized—about helping make every guest's vacation as easy, memorable, and joyful as possible. Our mission is to put and keep smiles on guests' faces by making sure the beach gear they count on—bikes, chairs, umbrellas, and more—is clean, safe, fun to use, delivered on time, and ready to go the moment their vacation begins.

Our field teams are the front line of that mission. Every delivery completed, truck loaded, and service issue resolved is an opportunity to create a better vacation. We are seeking dynamic operations leaders who share that energy, take pride in getting details right, and can inspire high-performing teams across multiple markets.

Position Overview

The Regional Operations Manager is a senior field-leadership role responsible for overseeing multiple operating territories and their respective Territory Managers. This role bridges corporate strategy and local field execution, ensuring corporate priorities, resource allocations, and operational SOPs are seamlessly executed across all regional locations. Thecurrent open positions are for coastal North Carolina and Coastal South Carolina territories.

The ideal candidate strikes a deliberate balance: guiding, coaching, and holding Territory Managers accountable without taking over their daily responsibilities or becoming a temporary fix for staffing gaps. Through analytical performance monitoring, cross-territory resource mobility, and systematic readiness planning, the Regional Manager builds resilient teams and scalable processes that drive measurable business growth.

Key Responsibilities

Multi-Territory Leadership & Team Development

Lead, coach, and hold multiple Territory Managers accountable for operational performance, safety, SOP compliance, and team development.

Mentor local leaders to manage their territories independently, resisting the urge to take over daily tasks while maintaining high operational standards.

Establish leadership coverage frameworks across territories for 7-day seasonal operations, developing high-potential Assistant Managers, Supervisors, and Dispatchers.

Cultivate an accountable, professional work environment centered on safety, service quality, and team proficiency.

Strategic Alignment & Operational Execution

Translate centralized business forecasts, purchasing plans, inventory deployments, and company-wide strategy into synchronized regional action.

Oversee comprehensive seasonal transition plans—working backward from peak demand to manage spring break preparation, summer ramp-up, holiday coverage, gear recovery, and winter refurbishment.

Ensure regional labor allocations and daily operational routines align strictly with approved operating plans and corporate priorities.

Resource Mobility & Fleet Alignment

Dynamically align and move shared resources—including labor, vehicles, trailers, gear, and maintenance supplies—across territories to address seasonal spikes or operational gaps.

Proactively identify emerging capacity, facility, management, or equipment constraints early, establishing practical options to resolve issues before service disruptions occur.

Maintain disciplined oversight of regional assets, facilities, equipment, and vehicle fleets to ensure continuous deployment readiness and safety compliance.

Performance Benchmarking & Systemic Improvement

Compare operational performance metrics across assigned territories to identify variance, root causes, and operational bottlenecks.

Formulate, implement, and track standardized corrective action plans that yield measurable, sustainable operational improvements.

Enforce non-negotiable standards around gear quality inspection, warehouse staging, vehicle safety, inventory accuracy, and timekeeping controls.

Provide executive leadership with regular, transparent evaluations of regional readiness, operational risks, performance trends, and required strategic decisions.

Manage regional labor efficiency metrics, equipment utilization rates, and operational budgets to achieve targeted cost discipline.

Qualifications & Requirements

Experience: 5+ years of progressive operations or logistics management experience, with proven success leading multi-site or multi-territorial operations. Experience in field logistics, seasonal hospitality, rental operations, or asset-intensive environments strongly preferred.

Leadership Depth: Demonstrated ability to build, develop, and hold subordinate managers accountable across separate geographic locations.

Operational Acumen: Strong expertise in labor scheduling, fleet/warehouse management, inventory controls, safety protocols, and operational metric analysis.

Problem-Solving & Communication: Proven capability to handle competing priorities, execute strategic plans, and communicate clearly with executive leadership and field teams alike.

Physical & Logistics Readiness: Valid driver's license with an acceptable driving record; comfortable working regularly in warehouse environments, around fleet trucks/trailers, and alongside field teams in varying seasonal weather conditions.

Education: Bachelor's degree in Business, Operations Management, Supply Chain, Hospitality, or a related field preferred; equivalent high-level operational leadership experience will be fully considered.

Total Compensation: (Base Salary + Performance Bonus), commensurate with experience, scope, and territory location.

• Benefits Package: Access to comprehensive medical and dental insurance plans.
• Time Off: Unlimited Paid Time Off (PTO) policy subject to seasonal business demands.
• Retirement & Growth: Matching 401(k) retirement plan and structured professional development opportunities.