VP Operations

Darren Caddle; Rock Hill (SC); On-site; USD 120,000 - 150,000; Full time

Job summary

A leading regional company is seeking a Vice President for the East Coast to oversee operations across three districts. The role requires a strong emphasis on customer satisfaction and leadership, with responsibilities in P&L management, strategic planning, and team supervision. The ideal candidate will have at least 5 years of experience in the rental industry and a bachelor’s degree in business or engineering. Extensive travel is required as part of the position.

Qualifications

• Minimum of 5 years relevant experience in a rental field, including 5 years in a leadership role.
• Experience in an international environment is a plus.

Responsibilities

• Develop and implement sales, marketing, and business development strategies.
• Manage regional P&L and working capital.
• Supervise all regional employees, including sales and support functions.

Skills

Customer satisfaction focus

Leadership

Communication skills

Collaboration

Planning skills

Education

4-year bachelor’s degree in business or engineering

Job description

Job Title: Vice President – Regional – East Coast

Reports To: General Manager

Cost Center:

AC Job Code: Communication Manager (CMMG)

AC Job Function: Marketing (MARK)

AC Job Family: Other Marketing (MSOM)

B/W Collar: White

EEO-1 Job Title: First/Mid Officials & MGRS

AAP SOC Job Code: VP, Business Line (11-2021)

AAP Census Code: VP, Business Line (0050)

Revision Date: 9/21/20

Mission

As the Vice President of the East Coast Region, you will continue to develop the company and take full responsibility for consolidated operations in the region. You will lead the sales organization and provide oversight for the 3 districts. You will report to the General Manager of the Company. The VP Operations is responsible for delivering Sustainable Profitable Growth and oversees both Sales and Operations in in charge of 3 districts (Northeast, Mid-Atlantic and Coastal)

Roles and Responsibilities

• Interact with the various company’s stakeholders to support the development of synergies, the consolidated result of the Company, Divisions, and the performance of the Business Area.
• Represent the company’s North Management.
• Manage regional P&L and working capital in accordance with agreed to target and expectations.
• Reinforce the ACR NA culture by empowering, energizing, and engaging your team members.
• People development, with focus on coaching and mentoring.
• Develop and implement short‑and long‑term sales, marketing, and business development strategies. Planning should take into consideration the interests and needs of customers.
• Drive business by being an active and visible presence within the channels and with end users.
• Developing a culture of proactive sales management.
• Steering Operational Excellence in Fleet and Operations.
• Ensure proper implementation of critical tools.

Qualifications

Supervisory Responsibility

This position is responsible to directly and indirectly supervise all regional employees, including those in sales, service, and back‑office support functions.

Experience

This position requires a minimum of 5 years of relevant experience in a Rental field, including a minimum of 5 years in a leadership or people management position. Experience in working in an international environment is a plus.

Education

This position requires a 4‑year bachelor’s degree in business or engineering, or an equivalent combination of education and experience.

Skills

• Have a strong customer satisfaction focus.
• Maintain a high level of company’s business and product knowledge with the capacity to develop others.
• Have a working knowledge of, or direct experience in, company owned distribution.
• Have a good command of the English language.
• Be a proven leader and source of inspiration.
• Be able to demonstrate strong leadership, collaboration, communication, and planning skills.

Travel

• Extensive travel is required.

Organizational strategy and Personality

• As VP Operations, you will have the responsibility to: Empower - inspire and align your teams on a common purpose, giving them freedom to act, in order to accelerate change.
• Energize – excite your teams and unlock each person’s full potential with the ambition to boost effectiveness.
• Engage – establish growth by driving a curious mindset; so innovation occurs everywhere.
• Good leadership and people management skills.
• A customer centric individual who understands customers’ needs and seeks to fulfill or exceed expectations.
• A team player and natural diplomat who interacts and unites team members, customers, all stakeholders.
• A Team Leader that comes with solutions to make things happen and who can transform the mission into strategy, turn the strategy into action.
• A methodic and structured achiever who can plan, organize, prioritize, assess, adapt and deliver the promise.
• A resilient person who can cope with change in an ever faster moving digital landscape and who can spread this attitude of self‑sufficiency.
• An innovative “there is always a better way” person with a positive, flexible, and responsive mindset who embraces and promotes the digital transformation.
• Open‑minded with a global mindset, curious to understand and learn new perspectives.
• A person who complies with our DNA => Commitment – Interaction – Innovation.