Territory Operations Leader – Northern CA & Beyond

Family Entertainment Group LLC; Reno (NV); On-site; USD 90,000 - 140,000; Full time

Job summary

Family Entertainment Group LLC is seeking a Territory Operations Leader to oversee multiple FEG locations, driving guest service excellence, operational discipline, and strong business performance across the defined territory. This hands-on, people-focused leader will develop General Managers and ensure consistent delivery of the FEG guest experience.

You will lead labor planning, safety compliance, P&L ownership, and strategic initiatives across Northern California, Washington, and Hawaii, with

Responsibilities

• Lead operations across a defined geographic territory of Family Entertainment Centers, ensuring alignment with FEG brand standards and cultural expectations.
• Establish and reinforce best practices in guest service, operational execution, and facility excellence.

Job description

Family Entertainment Group LLC is seeking a Territory Operations Leader to oversee multiple FEG locations, driving guest service excellence, operational discipline, and strong business performance across the defined territory. This hands-on, people-focused leader will develop General Managers and ensure consistent delivery of the FEG guest experience.

You will lead labor planning, safety compliance, P&L ownership, and strategic initiatives across Northern California, Washington, and Hawaii, with