Territory Operations Director

AccentCare; Madison Heights (MI); On-site; USD 120,000 - 130,000; Full time

Benefits offered by this job

Medical/Dental/Vision

PTO & Holidays

401(k) Matching

FSAs/HSAs

AccentCare Scrubs Store

Job summary

AccentCare is seeking a Territory Operations Director RN in Madison Heights, MI. This role leads daily operations, drives clinical and administrative performance, and ensures high-quality patient care across multiple sites within Wayne, Oakland and Macomb Counties.

Qualified candidates will have strong leadership, a valid MI RN license (license preferred), and experience managing healthcare programs and budgets.

Qualifications

• RN license preferred.
• 2+ years of health-related leadership experience.
• Bachelor’s degree with at least 2 years of experience in business and fiscal functions in a health care setting.

Responsibilities

• Oversee daily operations and clinical services for the territory.
• Supervise staff training, development and performance.
• Ensure compliance with agency policies, professional standards and regulations.
• Lead attrition management and succession planning within the territory.
• Collaborate with other departments to coordinate care and operations.

Skills

Leadership

Staff management

Healthcare ops

Budgeting

Business functions

Education

Bachelor’s degree

Job description

Territory Operations Director Registered Nurse / RN, Home Health

Location: Madison Heights, MI

Position: Territory Operations Director

Remote/Virtual Position: No

Coverage Area: Wayne, Oakland and Macomb Counties

Find Your Passion and Purpose as a Territory Operations Director Registered Nurse / RN

Salary: $120,000 to $130,000 DOE + Quarterly Bonus

Strong Home Health Leadership experience required

Must have current MI RN License

#AC-BMC

Caring for others is more than what you do — it’s who you are. At AccentCare, you’ll join a purpose-driven, collaborative culture that sets the standard for excellence and gives you the trust and tools to do your best work. You’ll belong to a team that cares deeply for patients and each other; a team committed to consistently providing exceptional care.

We’re proud to be named one of America's Greatest Workplaces 2025 by Newsweek — a reflection of our shared commitment to excellence, integrity and compassion as we shape the future of aging in place. When you thrive, so does the community of care we’re building together.

Be the Best Territory Operations Director- Home Health RN Registered Nurse You Can Be

If you meet these qualifications, we want to meet you!

• Healthcare professional with at least two (2) years of health-related experience and the education, knowledge and ability to effectively direct the program
• Bachelor’s degree from an accredited college or university with a minimum of two (2) years experience in the business and fiscal functions in a health care setting
• RN License preferred
• 3-5 years of people management and administrative experience, preferred experience in home health care or a related health care program
• Experience in the business and fiscal functions preferred in a health care setting
• Must be a licensed driver with an automobile that is insured and in accordance with state and/or organization requirements and is in good working order

Responsibilities:

• Responsible for daily operations and clinical services to best serve our patients and staff. Organize and direct agency functions and daily territory operations (to include multisite locations as necessary). Drive operational performance in line with the established KPIs for Administrator position and direct and indirect reports in their territory.
• Administratively supervise provision of quality care to agency clients for the territory.
• Ensure implementation of agency policy and procedures for the territory are in compliance with professional standards, state and federal requirements.
• Manage the selection, training and development of staff – fostering effective leadership development. Coaching sessions will be held monthly with direct reports, if not more frequent, to grow leaders within the organization. Responsible for overall attrition of territory, must identify at risk staff with action plan to prevent attrition of staff where needed.
• Navigate a matrixed business environment. Build relationships, influence partnerships with other AccentCare departments, and show success in shared responsibility model.

Our Investment in You

We are committed to offering comprehensive benefits and rewards to full-time employees who work over 30 hours per week and their families, including:

• Medical, dental, and vision coverage
• Paid time off and paid holidays
• Company-matching 401(k)
• Flexible spending and health savings accounts
• Company store credit for your first AccentCare-branded scrubs for patient-facing employees

Come As You Are

• At AccentCare, you’re part of a community that cares — for patients and each other. You can rest assured we offer equal employment opportunities regardless of race, ethnicity, sex, sexual orientation, gender identity, religion, national origin, age or disability.