Territory Manager, Southeast

Likewize; Miami, Northern (FL, KY); Hybrid; USD 65,000 - 95,000; Full time

Job summary

Likewize is seeking a Territory Manager to lead our Device Protection Field team in the Southeast market. You will become the face of Likewize in your territory, building strong partnerships with retail leaders and frontline teams to drive engagement, growth, and exceptional customer experiences.

You’ll coach, train, visit partner locations, and use data to uncover opportunities, deliver presentations, and help partners achieve their goals.

Qualifications

• Hands-on retail experience and strong understanding of store operations, sales performance, and customer engagement.
• Bilingual in English and Spanish with ability to connect authentically with a wide range of stakeholders.
• Proven performer motivated by goals, accountability, and consistent results.
• Team player who collaborates effectively to achieve shared goals.
• Growth‑oriented mindset, positive attitude, and willingness to go above and beyond for partners.

Responsibilities

• Build and maintain relationships with retail leaders and frontline teams across the territory.
• Develop and execute training, marketing, and incentive initiatives to drive engagement and growth.
• Use data and insights to uncover opportunities and provide recommendations.
• Maintain a strong field presence by visiting partner locations to support execution and drive results.
• Deliver presentations, training sessions, and business reviews while communicating performance trends.

Skills

Retail experience

Store operations

Bilingual English/Spanish

Relationship building

Team player

Growth mindset

Job description

What This Role Is All About

Likewize is searching for a Territory Manager to join our Device Protection Field team in the Southeast market. In this role, you'll be the face of Likewize within your territory, building strong partnerships with retail leaders and frontline teams to drive engagement, sales performance, and growth. Through coaching, training, and a consistent presence in the field, you'll help partners unlock opportunities, improve results, and deliver exceptional customer experiences. This role is a match for you if you're energized by relationship-building, passionate about developing others, and motivated by making an impact.

Your Key Areas of Focus

• Build and maintain strong relationships with retail leaders and frontline teams, serving as a trusted partner across your territory.
• Develop and execute training, marketing, and incentive initiatives that drive engagement, sales performance, and business growth.
• Use data and insights to uncover opportunities, provide recommendations, and help partners achieve their goals.
• Maintain a strong presence in the field by regularly visiting partner locations to support execution, strengthen relationships, and drive results.
• Deliver impactful presentations, training sessions, and business reviews while communicating performance trends and growth opportunities.
• Support partner success by resolving challenges, influencing positive business outcomes, and consistently achieving territory growth objectives.

What We’re Looking For

• Someone with hands‑on retail experience and a strong understanding of store operations, sales performance, and customer engagement.
• Someone bilingual in English and Spanish (required), with the ability to connect authentically with a wide range of stakeholders.
• A proven performer who is motivated by goals, embraces accountability, and consistently delivers results.
• A team player who values collaboration and enjoys working together to achieve shared goals.
• A growth‑oriented mindset, a positive attitude, and a willingness to go above and beyond to drive success for partners and the business.

Extra Skills We’d Love to See

• 1-2 years of experience supporting customer, partner, or account management relationships.
• Telecommunications experience that enables you to quickly build credibility, identify opportunities, and drive meaningful results for partners.

On the Road to Success

This is a highly visible, field‑based role that puts you where relationships are built and business happens. You'll spend time traveling throughout your territory to support partner locations. Expect up to 70% travel, including occasional overnight stays, as you help drive results, support strategic initiatives, and deliver an exceptional partner experience.

Get To Know Us

The world runs on connected devices. At Likewize, we make the experience around them work better. We partner with many of the world’s biggest brands to design and deliver seamless device journeys across protection, repair, upgrade, and renewal. We help our partners unlock growth by putting customer experience at the center of the entire device lifecycle. When tech goes wrong, we make it right. When customers are ready for something new, we make the transition simple. We operate on a global scale but never lose sight of the individual customer. Innovation is part of our DNA. We move fast, challenge the obvious, and look for better answers. We are driven by Success, Passion, Professionalism, Accountability and Teamwork – and we look for people who share the same values. At Likewize, we Go for Growth. To us, that means passion over complacency, accountability over excuses, teamwork over silos, and professionalism as the standard. This is how we create success. If that fires you up, you’re going to love it here.

Trusted by the world’s largest brands, telcos, and banks, looking after approximately a billion of our customers’ customers. We operate in over 30 countries, resolving 250 million problems each year across insurance, warranty, repairs, trade‑ins, recycling and premium tech support. When your tech goes wrong, Likewize makes it right. Likewize offers the most comprehensive protection against any technology disruption. Whether a device is lost, stolen, damaged, malfunctioning, in need of an upgrade or the user does not know how to do something, Likewize provides the solution.