Territory Growth & Service Specialist

Thompson Safety, LLC; Pompano Beach (FL); On-site; USD 50,000 - 60,000; Full time

Job summary

Thompson Safety, LLC is seeking a Service Representative in Pompano Beach, FL. The role focuses on servicing and expanding the assigned customer base, partnering with Account Executives to drive growth, and delivering exceptional customer experiences.

The position requires a high school diploma or GED (college degree preferred) with a readiness to develop new skills through training. You will handle sales calls, service scheduling, and product introductions while maintaining certifications and a

Qualifications

• High School Diploma or GED required; College degree preferred.
• Familiar with codes, products attributes, and procedures within the safety field.
• General awareness of business, financials, sales, and safety principles.
• Proficient with technology to enhance customer experience (MS Office).
• Professional certification may be required in some areas.
• Valid driver’s license; pass drug and background checks.

Responsibilities

• Assists in developing new business opportunities through cold calls and leads.
• Establishes contact and comfort level between customer and company staff.
• Maintains contact with customers through sales calls and scheduled service frequency.
• Develops new and existing skills through company and vendor training.
• Assists in company marketing programs and initiatives.
• Contacts potential customers to initiate the sales process.
• Benchmarks best practices from peers to replicate success.
• Introduces and implements new products and services to accounts.
• Maintain First Aid, CPR certification and Fire Extinguisher Inspection license.
• Performs other related duties as assigned.

Skills

Customer service

Cold calling

Sales skills

CRM usage

MS Office

Education

High School Diploma or GED

College degree preferred

Tools

Microsoft Word

Excel

Outlook

Job description

Thompson Safety, LLC is seeking a Service Representative in Pompano Beach, FL. The role focuses on servicing and expanding the assigned customer base, partnering with Account Executives to drive growth, and delivering exceptional customer experiences.

The position requires a high school diploma or GED (college degree preferred) with a readiness to develop new skills through training. You will handle sales calls, service scheduling, and product introductions while maintaining certifications and a