Territory Growth & Operations Leader

PeopleReady; City of Albany (NY); Presencial; USD 63.000 - 75.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

6 paid holidays

Floating holiday

Paid Time Off

Medical/Dental/Vision insurance

401(k) match

Employee Stock Purchase Program

Descripción de la vacante

TrueBlue, Inc. in Albany, NY is seeking a Territory Manager responsible for driving revenue growth and maintaining branch operations within the territory. You will manage P&L, lead a small team, and build relationships with customers and community partners to expand accounts.

The role requires a Bachelor’s degree with 4+ years of experience, including management, and a strong focus on safety and regulatory compliance. Some travel to client sites is expected.

Formación

• Bachelor’s Degree or equivalent combination of education and experience.
• At least 4 years’ professional experience with 2 years of related management experience.
• Prior experience in improving customer satisfaction and driving positive business outcomes.
• Experience in account management and direct customer interface.
• Prior experience managing in the staffing industry or similar preferred.
• Proven leadership competencies and experience.

Responsabilidades

• Manage territory profit and loss (P&L).
• Monitor performance metrics and financial data to assess and improve operational effectiveness.
• Identify, prioritize, and resolve operational issues.
• Oversee day-to-day operations.
• Maintain branch appearance in alignment with company standards.
• Identify high-priority tasks and assign them to team members for timely and successful completion.
• Promote and ensure a culture of safety.
• Accountable for compliance with organizational standards, customer requirements, as well as federal, state, and local regulations.
• Streamline processes for operational excellence.
• Lead change initiatives and adopt new systems.
• Promote a Safe Workplace by conducting on-site safety visits, performing associate check-ins, and ensuring personal protective equipment (PPE) is accessible to associates.
• Lead investigations for workers' compensation claims
• Conduct new hire orientations at customer locations as needed.
• Represent the company at local job fairs and build relationships with community partners, including unemployment offices.
• Manages territory staff including hiring, scheduling and assigning work, reviewing performance, and recommending promotions, transfers, demotions or terminations.
• Set performance goals and professional development plans.
• Lead team building and staff development activities.
• Strategize and drive grassroots recruiting in local markets when needed.
• This role will manage 2 - 7 individual contributors potentially across multiple locations.
• Retain and expand existing customer accounts.
• Monitor customer feedback and recommend strategies to improve the customer experience.
• Travel to customer sites for sales and safety needs.
• Troubleshoot customer service issues and provide resolutions.
• Use existing data and dashboards to identify and re-engage with past billing customers.
• Support existing customer base to drive additional sales.
• Understand local market conditions and support current and prospective sales opportunities.
• Ensure leads sourced by Sales Enablement are followed up on – when applicable.

Conocimientos

Communication

Financial analysis

Customer relationships

Leadership

Problem solving

Educación

Bachelor’s Degree or equivalent combination of education and experience

Herramientas

MS Office suite

Excel

PowerPoint

Outlook

Teams

Descripción del empleo

TrueBlue, Inc. in Albany, NY is seeking a Territory Manager responsible for driving revenue growth and maintaining branch operations within the territory. You will manage P&L, lead a small team, and build relationships with customers and community partners to expand accounts.

The role requires a Bachelor’s degree with 4+ years of experience, including management, and a strong focus on safety and regulatory compliance. Some travel to client sites is expected.