Territory Beverage Solutions Representative

Farmer Bros. USA; Albuquerque (NM); On-site; USD 45,000 - 65,000; Full time

Job summary

Farmer Brothers in Albuquerque, NM seeks a Territory Beverage Solutions Representative to manage a dedicated route, delivering coffee, tea, and related products. You will convert stops into growth opportunities by meeting revenue plans, adding new customers, and expanding product categories.

Responsibilities include delivering and rotating stock, performing daily Cup Quality Checks, resolving issues quickly, and driving promotions to boost trial and repeat business.

Qualifications

• 2+ years of route delivery experience in a related B2B customer service field.
• Mechanical aptitude with company hardware and software products.
• Ability to lift 75 lbs. frequently and 100 lbs. occasionally.

Responsibilities

• Deliver, replenish, and rotate products at each location; verify equipment is clean and functioning.
• Complete at least one Cup Quality Check (CQC) every day.
• Follow The Farmer Brothers Way to Sell call process and recap services with business-building initiatives.
• Triage and resolve customer issues quickly; escalate when needed to protect satisfaction.
• Own your numbers daily: invoices, inventory, and collections.
• Engage with regional and company promotions to drive trial and repeat.

Skills

Route delivery experience

Mechanical aptitude

Driver's License

Strong Communication

B2B sales

Education

High School Diploma or equivalent

Job description

Ready to turn great service into measurable growth?Do you thrive on face-to-face customer work, hands-on equipment care, and consultative selling? As a Territory Beverage Solutions Representative with Farmer Brothers, you’ll manage a dedicated route—delivering coffee, tea, and related products—and transform every stop into a chance to build loyalty and revenue.Can you commit to these results?Meet or exceed your route’s revenue plan by adding new customers, expanding categories and products at existing accounts, applying pricing actions, and retaining current customers.Service every account on your daily schedule without fail.Make a minimum of 1 prospecting call per day (5 weekly) and secure at least two new qualifying accounts per quarter (8 annually).Increase Revenue per Stop by filling distribution gaps, running seasonal/LTO promotions, executing pricing, and ensuring beverage stations meet standard.What you’ll doDeliver, replenish, and rotate products at each location; verify equipment is clean and functioning.Complete at least one CQC (Cup Quality Check) every day.Follow the “The Farmer Brothers Way to Sell” call process—recap services and present business-building initiatives.Triage and resolve customer issues quickly; escalate when needed to protect satisfaction.Own your numbers daily: invoices, inventory, and collections.Engage with regional and company promotions to drive trial and repeat.What it takes to succeedHigh School Diploma or equivalent.2+ years of route delivery experience in a related B2B customer service field.Mechanical aptitude with company hardware and software products.Ability to lift 75 lbs. frequently and 100 lbs. occasionally; capable of lifting and carrying up to 50 lbs.Working knowledge of the foodservice industry and a clean, solid driving record.Your strengthsSharp at reading customer needs; excellent listener and communicator.Sees issues and opportunities early; acts with sound business judgment.Independent and proactive while collaborating effectively; fully aligned to business goals.Relationship builder who earns trust and retention; constantly hunts for growth.Competencies: Decision Making, Collaboration, Strong Communication, Active Listening Skills, Planning and Acting Strategically.Tools of the tradeDriver's LicenseCustomer ServiceTerritory SalesBusiness-to-Business (B2B)Business-to-Consumer (B2C)Outside SalesInside SalesIf you’re eager to pair dependable service with smart selling—and measure it with daily wins—this territory is your canvas.