Territory Account Manager II — Relationship & Solutions Lead

FedEx Group; Quinnipiac (CT); On-site; USD 48,336 - 91,372; Full time

Job summary

Federal Express Corporation is seeking a sales professional to maintain and deepen customer relationships in a defined CT territory, including Wallingford and surrounding areas. You will engage in face-to-face meetings with small to mid-size customers to achieve personal to company sales goals.

You will analyze client needs, coordinate with internal teams, negotiate pricing within policy, and leverage CRM and presentation tools to drive retention and growth. Moderate overnight travel is required.

Qualifications

• Bachelor's degree/equivalent (Equivalency reflected under minimum experience)
• Four (4) years of business-to-business sales experience OR two (2) years of the Company's business-to-business sales experience required.
• Excellent Communication Skills, Product Knowledge, Solution Building, Time Management, Organization, Self-Motivation, Adaptability, Problem Solving, Business Acumen, History of Relationship Building & Maintaining Strong Client Relationships, Data Analysis & Predictive Analytics for Retention, Experience Leveraging Technology, Drive to Monitor Account Health & Mitigate Risks, & Ensuring Customer Satisfaction and Data Visualization for Success Metrics
• Moderate overnight travel required.
• Customer account management or relationship management experience; Experience onboarding new customers, clients, or accounts; Success growing existing customer relationships or revenue; CRM and account planning experience; Cross-functional collaboration to support customer success. Sponsorship is not available for this position.

Responsibilities

• Maintains existing business by understanding the customer’s business and supply chain through research and customer interaction, analyzing customer needs and developing and implementing solutions.
• Coordinates and collaborates with internal teams, such as sales counterparts and operations as well as other internal partners to provide a seamless and outstanding customer experience
• Mid-level negotiation skills needed to offer fair, competitive market-based pricing within parameters set by FedEx. Will occasionally need to negotiate strategic pricing for select customers.
• Leverages new and existing technology tools such as internal systems, mobile devices, and PowerPoint.
• Performs other duties as assigned

Skills

Communication

Negotiation

Relationship building

Time management

Organization

Self-motivation

Adaptability

Problem solving

Business acumen

Data analysis

Data visualization

Account health monitoring

Education

Bachelor's degree or equivalent

Tools

CRM systems

PowerPoint

Job description

Federal Express Corporation is seeking a sales professional to maintain and deepen customer relationships in a defined CT territory, including Wallingford and surrounding areas. You will engage in face-to-face meetings with small to mid-size customers to achieve personal to company sales goals.

You will analyze client needs, coordinate with internal teams, negotiate pricing within policy, and leverage CRM and presentation tools to drive retention and growth. Moderate overnight travel is required.