Territory Account Executive, Retail - Cambridge/Somerville

Toast; Boston (MA); On-site; USD 128,000 - 205,000; Full time

Job summary

Toast is expanding its offerings into the Retail vertical and seeks a Retail Account Executive to join a founding team in the Boston market. You will prospect, build relationships, and sign up new convenience stores, grocery stores, and bottle shops, delivering tailored solutions that meet their needs.

You'll manage the full sales cycle, conduct demos, collaborate with cross-functional teams, and leverage Salesforce to track activities.

Qualifications

• Entrepreneurial mindset and feedback-driven approach.
• Strong communication, organizational, and presentation skills.
• Proven track record of meeting/exceeding goals.
• Ability to sell and negotiate at all decision levels.
• Able to work in fast-paced, entrepreneurial, team environment.
• Willing to travel at least 25%.

Responsibilities

• Prospect, build relationships, and sign up new convenience stores, grocery stores, and bottle shops.
• Generate lists of prospects and manage full sales cycle from initial call to close.
• Conduct demos and tailor solutions to client needs.
• Partner with cross-functional teams to ensure delivery meets sales expectations.
• Use Salesforce to manage all sales activities.
• Analyze competitive landscape and position Toast effectively.

Skills

Entrepreneurial mindset

Communication skills

Presentation skills

Sales negotiation

Proven sales track record

Goal-oriented

Fast-paced environment

Self-motivated

Team player

Willingness to travel

Tools

Salesforce

Job description

After years of building an innovative POS platform for restaurateurs, Toast is expanding its offerings into other food and beverage concepts such as convenience stores, grocery stores, and bottle shops. This role will require a founder’s mindset as we grow Toast’s presence in this new vertical with a new offering: the Toast Retail platform.

As a Retail Account Executive, you will be part of a founding team that is transforming the way convenience stores, grocery stores and bottle shops operate. Using a consultative approach, you will prospect, build relationships, and sign up new accounts. By understanding their unique needs, you will develop a customized solution that helps their business thrive. We need your passion, sales expertise, and entrepreneurial spirit to help us build the Toast brand in an assigned geographic territory.

Responsibilities

• Use a consultative approach to prospect, build relationships, and sign up new convenience stores, grocery stores and bottle shops
• Generate lists of prospective convenience stores, grocery stores, and bottle shops and manage the entire sales cycle from initial call to close
• Conduct demos and develop a solution that best meets the prospect’s needs
• Partner with teams across the business to ensure that expectations set during the sales process are met in delivery
• Leverage Salesforce (our CRM) to manage all sales activities
• Understand the competitive landscape and determine how to best position Toast in the market

Requirements

• An entrepreneurial and feedback-driven mindset
• Strong communication, organizational, and presentation skills with the ability to sell and negotiate at all decision-making levels
• Proven track record of success in meeting and exceeding goals
• Ability to work in a fast-paced, entrepreneurial and team environment
• Self‑motivated, creative, flexible, and willing to navigate ambiguity

Lives in or is in proximity to the market area and willingness to travel at least 25%.

Nonessential Skills/Nice to Haves

• Retail operations experience

Compensation and Benefits

Estimated Total Targeted Cash compensation range for this role is $128,000 – $205,000 USD.

Legal Disclaimer

For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.