Terrain Seasonal Sales Associate - Nursery

Urban Outfitters, Inc.; Glen Mills (Delaware County); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is seeking a Nursery Seasonal Sales Associate to enhance customer experiences in home décor and gardening. This role focuses on building genuine relationships with customers, sharing product knowledge, and ensuring a seamless shopping experience. You will be part of a vibrant team, contributing to the store's success while upholding visual and operational standards. If you have a passion for horticulture and a knack for customer service, this position offers a wonderful opportunity to thrive in a supportive and dynamic environment. Join us in creating inspiring spaces for our customers!

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off (PTO)

Employee Discounts

Retirement Savings

Flexible Hours

Qualifications

• Experience in customer service and horticulture understanding is essential.
• Flexibility to work in various weather conditions and hours is required.

Responsibilities

• Engage customers and build lasting relationships through personalized service.
• Maintain visual and operational standards while assisting with product displays.

Skills

Customer Service

Horticulture Understanding

Knowledge of Home Décor Trends

Communication Skills

Teamwork

Job description

Location

This position is located at 914 Baltimore Pike, Glen Mills, Pennsylvania, 19342 United States

Role Summary

A Nursery Seasonal Sales Associate contributes to driving sales by naturally engaging the customer on common interests in home décor & gardening. They uphold terrain’s four promises: to welcome, to inspire, to inform, and to appreciate our customer.

Role Responsibilities

Customer Experience

• Exceeds customer expectations by building genuine, long lasting relationships through personalized attention; actively shares details to promote terrain’s unique events
• Shares product knowledge, new arrivals, and current trends to inform the customer and inspire their indoor and outdoor spaces
• Delivers a seamless shopping experience through understanding and utilization of systems and applications for an efficient customer interaction

Teamwork + Communication

• Contributes to the store by being positive, respectful, and helpful to others
• Actively participates in daily meetings and projects; exhibits strong understanding of home and garden style that is reflective of the terrain brand
• Takes initiative and works productively with the team to achieve common, collaborative goals

Visual + Business Operations

• Upholds visual and operational standards while keeping the focus on the customer; supports team members across departments to maintain product standards and inspirational displays
• Assists leadership team in receiving and placing new product; supports customer in-store, curbside, and local delivery
• Adheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store

Role Qualifications

• Terrain brand fan
• Experience in customer service
• Horticulture understanding
• Willing and able to work outside in all weather conditions
• Basic knowledge of home décor trends & gardening
• Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays

The Perks

URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit https://www.urbn.com/work-with-us/stores

Pay Range

USD $14.50 - USD $14.50 /Hr.

EEO Statement

URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.