Terrain Receiving & Fulfillment Associate

Terrain; Wayland (MA); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Medical, dental, vision

PTO

Employee discounts

Job summary

Terrain is hiring a Receiving & Fulfillment Associate in Wayland, MA. You will focus on plant receiving, distribution, and order fulfillment while helping maintain the nursery and outdoor spaces.

Role requires the ability to work nights, weekends and holidays, lift up to 50 lbs, and operate equipment safely. Join a team that supports the brand’s welcoming and inspiring customer experience.

Qualifications

• Basic knowledge of horticulture.
• Ability to work flexible hours including nights, weekends and holidays.
• Ability to stand, walk, lift up to 50lbs and push 100lbs daily.

Responsibilities

• Contributes to the brand experience by being positive, respectful, and helpful to others.
• Supports online plant orders and plant receiving and distribution.
• Maintains outdoor areas and nursery in all seasons.
• Communicates shipment receiving and order fulfillment status to leadership.
• Keeps stock organized and ensures inventory integrity and safety standards.

Job description

Location

This position is located at 297 Boston Post Road, Wayland, Massachusetts, 01778 United States

Role Summary

A Receiving & Fulfillment Associate supports the operations of the brand with an emphasis on plant receiving and distribution processes, product order fulfillment, and nursery maintenance tasks to uphold terrain’s four promises: to welcome, to inspire, to inform and to appreciate our customer.

Role Responsibilities

Customer Experience

• Contributes to the brand experience by being positive, respectful, and helpful to others
• Supports the omni customer with fulfilling all online plant orders
• Prioritizes timely and accurate execution of plant receiving and distribution
• Assists with basic plant care tasks and assists with maintaining outdoor areas and systems in all seasons

Teamwork + Communication

• Facilitates the sharing of relevant information regarding shipment receiving, order fulfillment, and back of house organization; actively participates in assigned projects
• Takes initiative and works productively with the consolidation team to achieve common, collaborative goals; remains flexible as priorities change due to business needs
• Communicates daily with the leadership team on flow of shipment, plant quality, shipping damages, sku issues, and shipment count discrepancies; assists with claims documentation and communication as needed
• Partners with the leadership team to maintain stock organizational while keeping all receiving, shipping, stock, supply, and production areas clean

Visual + Business Operations

• Collaborates with key partners to receive all shipment deliveries and process according to visual standards; maintains a record for all receiving paperwork for store’s inventory integrity
• Assists with pulling buyer requested product for shipment to other locations and processes required transfer paperwork with accuracy; works with the consolidation transportation & shipping team to fulfill distribution requests
• Adheres to terrain’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the brand

Role Qualifications

• Builds relationships naturally, embraces individuality, and diversity
• Ability to thrive in a fast-paced, rapidly evolving environment
• Highly productive when working independently or with a team
• Basic knowledge of horticulture
• Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays

Physical Requirements

• Ability to stand and walk for extended periods of time
• Ability to lift in excess of 50lbs and push 100lbs on a daily basis
• Willing and able to work in greenhouses and outdoors in all weather conditions
• Responsible for operating machinery and other equipment safely (i.e. forklift, skid steer, pallet jack, box cutter, carts)

The Perks

URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit https://www.urbn.com/work-with-us/stores

Pay Range

USD $17.50 - USD $17.50 /Hr.