Terrain Sales Associate - Nursery

Terrain; Huntland (TN); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

PTO and paid time off

Generous employee discounts

Retirement savings plan

Job summary

Terrain is seeking a Nursery Sales Associate in Franklin, TN, to engage customers about home décor and gardening and exemplify terrain’s four promises: welcome, inspire, inform, and appreciate. You will help create inspiring displays and deliver a seamless shopping experience in-store, curbside, and local delivery.

The role prioritizes customer relationships, product knowledge, and teamwork within a dynamic retail environment, with outside duties in all weather and a need for adaptable hours.

Qualifications

• Experience in customer service.
• Horticulture understanding.
• Basic knowledge of home décor trends & gardening.
• Willing and able to work outside in all weather conditions.
• Ability to work flexible hours including nights, weekends and holidays.

Responsibilities

• Exceeds customer expectations by building genuine relationships and promoting terrain events.
• Shares product knowledge, new arrivals, and trends to inform and inspire customers’ spaces.
• Delivers a seamless shopping experience through effective use of store systems and applications.

Skills

Customer service

Horticulture understanding

Home décor knowledge

Teamwork

Job description

Location

This position is located at 335 Main Street, Franklin, Tennessee, 37064 United States

Role Summary

A Nursery Sales Associate contributes to driving sales by naturally engaging the customer on common interests in home décor & gardening. They uphold terrain’s four promises: to welcome, to inspire, to inform, and to appreciate our customer.

Role Responsibilities

Customer Experience

• Exceeds customer expectations by building genuine, long lasting relationships through personalized attention; actively shares details to promote terrain’s unique events
• Shares product knowledge, new arrivals, and current trends to inform the customer and inspire their indoor and outdoor spaces
• Delivers a seamless shopping experience through understanding and utilization of systems and applications for an efficient customer interaction

Teamwork + Communication

• Contributes to the store by being positive, respectful, and helpful to others
• Actively participates in daily meetings and projects; exhibits strong understanding of home and garden style that is reflective of the terrain brand
• Takes initiative and works productively with the team to achieve common, collaborative goals

Visual + Business Operations

• Upholds visual and operational standards while keeping the focus on the customer; supports team members across departments to maintain product standards and inspirational displays
• Assists leadership team in receiving and placing new product; supports customer in-store, curbside, and local delivery
• Adheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store

Role Qualifications

• Terrain brand fan
• Experience in customer service
• Horticulture understanding
• Willing and able to work outside in all weather conditions
• Basic knowledge of home décor trends & gardening
• Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays

The Perks

URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit https://www.urbn.com/work-with-us/stores

Pay Range

Starting from USD $16.00/Hr.