Terrain Sales Associate - Nursery

Terrain; Westport (CT); On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

Medical, dental, vision

PTO

Employee discounts

Retirement savings

Job summary

Terrain is looking for a Nursery Sales Associate to engage customers on home décor and gardening interests, spreading Terrain's welcoming and informative experience. You will help with events, share product knowledge, and create inviting spaces both indoors and outdoors.

Join a team that values upbeat collaboration, supports displays, and delivers a seamless shopping experience across in-store, curbside, and local delivery services.

Qualifications

• Terrain brand enthusiast and customer service experience
• Knowledge of horticulture and outdoor conditions
• Understanding of home décor and gardening trends
• Ability to work outside in all weather conditions
• Flexibility to work nights, weekends, and holidays
• Willing to engage customers and maintain store standards

Responsibilities

• Delivers exceptional customer experience and builds lasting relationships
• Shares product knowledge, new arrivals and trends to inspire customers
• Ensures seamless shopping with proficient use of POS and store systems
• Contributes to team goals through positive collaboration and communication
• Maintains visual and operational standards and supports displays and stock
• Assists leadership with receiving, in-store and curbside services, and safety compliance

Skills

Brand enthusiast

Customer service

Horticulture knowledge

Outdoor work

Home décor & gardening knowledge

Flexible hours

Job description

Location

This position is located at 561 Post Road East, Westport, Connecticut, 06880 United States

Role Summary

A Nursery Sales Associate contributes to driving sales by naturally engaging the customer on common interests in home décor & gardening. They uphold terrain's four promises: to welcome, to inspire, to inform, and to appreciate our customer.

Role Responsibilities

Customer Experience

• Exceeds customer expectations by building genuine, long lasting relationships through personalized attention; actively shares details to promote terrain's unique events
• Shares product knowledge, new arrivals, and current trends to inform the customer and inspire their indoor and outdoor spaces
• Delivers a seamless shopping experience through understanding and utilization of systems and applications for an efficient customer interaction

Teamwork + Communication

• Contributes to the store by being positive, respectful, and helpful to others
• Actively participates in daily meetings and projects; exhibits strong understanding of home and garden style that is reflective of the terrain brand
• Takes initiative and works productively with the team to achieve common, collaborative goals

Visual + Business Operations

• Upholds visual and operational standards while keeping the focus on the customer; supports team members across departments to maintain product standards and inspirational displays
• Assists leadership team in receiving and placing new product; supports customer in-store, curbside, and local delivery
• Adheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store

Role Qualifications

• Terrain brand fan
• Experience in customer service
• Horticulture understanding
• Willing and able to work outside in all weather conditions
• Basic knowledge of home décor trends & gardening
• Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays

The Perks

URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit https://www.urbn.com/work-with-us/stores

Pay Range

Starting from USD $17.50/Hr.