Terrain Park Operations Lead

SUNRISE PARK RESORT; Greer (AZ); On-site; USD 52,000 - 76,000; Full time

Job summary

Sunrise Park Resort in Greer, AZ seeks a Terrain Park Supervisor to direct daily terrain-park operations, organize staffing, oversee feature construction and maintenance, and make opening/closing recommendations under policy. This role requires visible field leadership and coordination with mountain management.

You will lead briefings, coach crews, supervise maintenance of jumps and rails, ensure inspections, and communicate status to patrol and guest services.

Qualifications

• Two seasons of terrain-park, grooming, snow-surface, mountain operations, construction, or closely related experience with feature maintenance responsibilities.
• At least one season of lead or supervisory experience, or equivalent evidence of directing crews and making field decisions.
• Ability to interpret operating procedures, feature plans, inspection criteria, weather information, and equipment guidance and translate them into clear crew assignments.
• Strong written documentation, radio communication, conflict-management, and guest-service skills.
• Current first aid/CPR certification or ability to obtain it within [time period].
• Valid driver’s license and acceptable driving record if driving is an assigned essential function.

Responsibilities

• Lead daily briefings, assign work, confirm staffing coverage, communicate hazards and priorities, and adjust the plan for weather, snow conditions, guest traffic, equipment availability, and business needs.
• Supervise, coach, and evaluate crew members.
• Oversee construction, shaping, testing, maintenance, marking, and closure of jumps, rails, boxes, snow features, entrances, exits, fencing, signage, and related park infrastructure.
• Verify that scheduled opening, operating, and closing inspections are completed by qualified personnel.
• Develop daily and weekly maintenance plans, track labor and materials, coordinate grooming and snowmaking requests, and communicate operational status to patrol, lift operations, events, guest services, and management.
• Ensure equipment pre-use inspections, lockout/tagout or energy-control practices where applicable, safe transport, tool accountability, and timely removal of defective equipment from service.
• Lead incident and near-miss response within training and authority; preserve relevant facts, complete required reports, and participate in follow-up reviews without assigning blame or making unauthorized statements.
• Support hiring, onboarding, skills verification, refresher training, scheduling, timekeeping, and supply planning.
• Monitor guest behavior and park flow, provide clear education, and coordinate enforcement or emergency support with the appropriate department.
• Follow all company safety policies, operating procedures, applicable laws, manufacturer instructions, and site-specific risk controls.
• Report hazards, incidents, near misses, injuries, equipment damage, and guest concerns promptly and accurately.

Skills

Terrain-park operations

Supervisory experience

Procedural interpretation

Documentation & radio comms

First aid/CPR certification

Driver's license

Job description

Sunrise Park Resort in Greer, AZ seeks a Terrain Park Supervisor to direct daily terrain-park operations, organize staffing, oversee feature construction and maintenance, and make opening/closing recommendations under policy. This role requires visible field leadership and coordination with mountain management.

You will lead briefings, coach crews, supervise maintenance of jumps and rails, ensure inspections, and communicate status to patrol and guest services.