Termite & Pest Control Branch Leader

Palisade Pest; Huntsville (AL); On-site; USD 85,000 - 110,000; Full time

Job summary

Palisade Pest Control is seeking a Branch Leader to oversee all field operations in the Huntsville region, manage the Service Manager and technicians, and ensure safety, compliance, and quality. You will drive revenue, cost control, and customer satisfaction while upholding Palisade's values of professionalism and integrity.

The role requires strong leadership, licensing, and communication skills, with a focus on operational excellence and team development within Alabama branches.

Qualifications

• High school diploma or GED.
• Clean driving record.
• Pest control route experience and current licensing by relevant state agencies.
• Strong communication and leadership skills.
• Basic computer proficiency (Google Docs, Microsoft Office, Email, PC/Mac).
• Authorized to work in the United States.

Responsibilities

• Lead and manage all field operations within the region.
• Directly oversee Service Manager and technicians.
• Set performance expectations and enforce standards of conduct and service.
• Hold team members accountable to production, quality, and safety standards.
• Make final decisions on branch personnel matters in partnership with HR.
• Drive a culture aligned with Palisade's Core Values.
• Oversee daily field execution and ensure work is completed accurately and efficiently.
• Monitor production metrics, route performance, callbacks, cancellations, and quality trends.
• Own inventory control, equipment standards, and vehicle accountability.
• Ensure regulatory compliance, licensing, and safety adherence.
• Identify operational inefficiencies and implement corrective action.
• Drive branch growth through retention, service quality, and team performance.
• Ensure profitability benchmarks are met or exceeded.
• Serve as final escalation point for complex customer issues.
• Protect the Palisade brand by maintaining high service standards.
• Monitor customer satisfaction trends and implement improvements.

Skills

Strong communication

Leadership

Licensed pest control

Authorized to work in the UnitedStates

Strategic thinking

Education

High school diploma or GED

Job description

Palisade Pest Control is seeking a Branch Leader to oversee all field operations in the Huntsville region, manage the Service Manager and technicians, and ensure safety, compliance, and quality. You will drive revenue, cost control, and customer satisfaction while upholding Palisade's values of professionalism and integrity.

The role requires strong leadership, licensing, and communication skills, with a focus on operational excellence and team development within Alabama branches.