Termite Department Leader - Grow, Lead & Elevate Field Ops

ICES: Data, Discovery, Better Health; Irondale (AL); On-site; USD 60,000 - 81,000; Full time

Benefits offered by this job

Company vehicle and gas card

Company iPad or laptop

Tools and equipment provided

Job summary

Alabama Professional Services is seeking a seasoned pest/termite professional to lead the Termite Department, guiding inspectors and technicians, setting performance goals, and ensuring top-tier customer service. You will mentor staff, manage daily operations, and drive process improvements to grow the business.

A hands-on leader with field experience and a valid Alabama license is essential. The role offers a company vehicle, comprehensive benefits, and biweekly pay, with bonuses and sales

Qualifications

• Proven experience in pest or termite industry; field experience is essential.
• Prior leadership or management experience preferred.
• Valid Alabama WDO license (or ability to obtain one).
• Hands-on leader who works with the team in the field.
• Strong organizational and communication skills.
• Customer-first mindset with professional issue resolution.
• Valid Alabama driver's license with clean driving record.
• Ability to pass background check and drug screening.

Responsibilities

• Lead, mentor, and develop a team of termite inspectors and technicians.
• Oversee day-to-day operations of the Termite Department, including scheduling, quality control, and customer escalations.
• Set and track team performance goals, maintain high service standards.
• Conduct field inspections and quality checks with your team.
• Build and maintain strong customer relationships, including complex accounts.
• Collaborate with senior leadership and other departments to grow the business.
• Identify opportunities to improve processes, efficiency, and team morale.

Skills

Leadership

Team management

Field inspections

Customer service

Communication

Quality control

Mentoring

Education

Alabama WDO license

Alabama Driver's license

Job description

Alabama Professional Services is seeking a seasoned pest/termite professional to lead the Termite Department, guiding inspectors and technicians, setting performance goals, and ensuring top-tier customer service. You will mentor staff, manage daily operations, and drive process improvements to grow the business.

A hands-on leader with field experience and a valid Alabama license is essential. The role offers a company vehicle, comprehensive benefits, and biweekly pay, with bonuses and sales