Terminal Operations Supervisor

A. Duie Pyle; Northborough (MA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) with Company Match

Profit sharing

Wellness program

Paid vacation

Paid holidays

Job summary

A. Duie Pyle is seeking a Terminal Operations Supervisor to lead terminal staff and manage ERP-based routing to ensure timely deliveries. The role involves coordinating loading/unloading processes, coaching employees, and maintaining safety and DOT compliance.

You will build efficient delivery routes, review load plans, and generate operational reports to support dock activities. A Bachelor’s degree is preferred, with prior supervisory experience beneficial.

Qualifications

• Bachelor’s degree preferred; High School Diploma, GED equivalent.
• Experience in terminal, warehouse, dispatch or routing is preferred.
• Excellent verbal and written communications and organizational skills.
• Willingness to work first, second or third shifts as needed.
• Strong focus on safety and DOT regulations.

Responsibilities

• Manage terminal employees and ensure timely, efficient deliveries.
• Develop and maintain pickup/delivery routes in ERP for efficiency and service.
• Train and coach staff; conduct performance reviews and corrective actions.
• Ensure proper loading/unloading, safety, and regulatory compliance.
• Generate reports to monitor dock operations and shipments.

Skills

Leadership

Communication

Organizational skills

Sense of urgency

Education

Bachelor’s degree preferred

High School Diploma or GED

Tools

ERP system

Job description

A family-owned business since 1924, A. Duie Pyle provides a range of integrated transportation and distribution solutions throughout the Northeast. Supported by our vast network of Less-Than-Truckload (LTL) service centers, warehouse facilities, and dedicated locations, we have the ability to offer flexible and seamless integrated solutions tailored to our customer’s needs.

Simply put, when it comes to integrated supply chain solutions, Pyle People Deliver. Our promise is to provide outstanding service as it remains to be our first and foremost mission.

Position Summary

The Terminal Operations Supervisor is responsible for managing the terminal employees and Enterprise Resource Planning (ERP) system to ensure customer deliveries are timely and efficient. Additionally, as a member of the terminal leadership team, you will be tasked with teaching and further developing policies and procedures within the framework of the “Pyle Culture.”

• Developing the workforce by setting clear expectations, training, coaching and providing feedback
• Performing employee reviews; documenting corrective action as needed
• Participating in the interview and hire processes; providing constructive feedback on hiring decisions
• Building pickup and delivery routes in the Pyle ERP system by assigning delivery stops within geographic area that ensures operational efficiency and customer delivery expectations are met
• Ensuring all established unloading and loading processes are followed. Providing feedback and training to employees as necessary to ensure the safety of all employees
• Reviewing load plan(s) and HAZMAT loading to ensure driver safety and DOT requirements
• Ensuring all shipments are manifested and stowed properly to ensure damage-free transit
• Generating and maintaining daily, monthly, and quarterly reports that support dock operations
• Being accountable for Pyle Priority Shipments within the operation

Qualifications

• Terminal, transportation, and/or warehouse related experience; dispatch and or routing experience preferred
• Prior experience in a supervisory or management position preferred but not required
• Bachelor’s degree preferred; High School Diploma, GED equivalent
• Excellent verbal and written communications and organizational skills
• Ability to display a sense of urgency; able to excel under pressure while operating with a high attention to detail
• Willingness to work first, second or third shifts as requested

Benefits of Pyle

• Medical, Dental, Vision and Life Insurance
• Short Term and Long Term Disability
• 401 (k) with Company Match
• Annual Corporate Profit Sharing (100% employer paid)
• Wellness Program for yearly benefits discount
• Paid vacation and PTO; paid annual holidays

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.