Terminal Operations Supervisor

A. Duie Pyle, Inc.; Elkridge (MD); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) Matching

Profit Sharing

Paid Time Off

Job summary

A. Duie Pyle, Inc. is seeking a Terminal Operations Supervisor to lead terminal staff and oversee ERP-driven processes to ensure timely customer deliveries. This role sits at the heart of our operations, guiding routes, safety, and performance metrics.

In this position you will develop the workforce, supervise hiring processes, review load plans, and generate reports that support dock operations. A strong emphasis on accuracy, urgency, and clear communication is essential.

Qualifications

• Terminal, transportation, and/or warehouse experience; dispatch and routing experience preferred.
• Prior supervisory or management experience preferred but not required.
• Bachelor's degree preferred; High School Diploma or GED accepted.
• Excellent verbal and written communication and organizational skills.
• Ability to work with urgency and high attention to detail under pressure.
• Willingness to work first, second or third shifts as needed.

Responsibilities

• Developing the workforce by setting expectations, training, coaching and feedback.
• Performing employee reviews and documenting corrective actions.
• Participating in hiring processes and providing feedback on decisions.
• Building pickup and delivery routes in the ERP system to meet efficiency and customer expectations.
• Ensuring unloading/loading processes are followed and safety is prioritized.
• Reviewing load plans and hazmat loading for driver safety and DOT compliance.
• Ensuring shipments are manifested and stowed properly for damage-free transit.
• Generating daily, monthly, and quarterly reports to support dock operations.
• Being accountable for Pyle Priority Shipments within the operation.

Skills

Leadership

Supervisory Experience

Communication

Detail Oriented

Scheduling

Routing

Education

Bachelor's degree

Tools

ERP System

Job description

A family-owned business since 1924, A. Duie Pyle provides a range of integrated transportation and distribution solutions throughout the Northeast. Supported by our vast network of Less-Than-Truckload (LTL) service centers, warehouse facilities, and dedicated locations, we have the ability to offer flexible and seamless integrated solutions tailored to our customer's needs.

Simply put, when it comes to integrated supply chain solutions, Pyle People Deliver. Our promise is to provide outstanding service as it remains to be our first and foremost mission.

Position Summary:

The Terminal Operations Supervisor is responsible for managing the terminal employees and Enterprise Resource Planning (ERP) system to ensure customer deliveries are timely and efficient. Additionally, as a member of the terminal leadership team, you will be tasked with teaching and further developing policies and procedures within the framework of the "Pyle Culture".

The responsibilities of the position include, but are not limited to:

• Developing the workforce by setting clear expectations, training, coaching and providing feedback
• Performing employee reviews; documenting corrective action as needed
• Participating in the interview and hire processes; providing constructive feedback on hiring decisions
• Building pickup and delivery routes in the Pyle ERP system by assigning delivery stops within geographic area that ensures operational efficiency and customer delivery expectations are met
• Ensuring all established unloading and loading processes are followed. Providing feedback and training to employees as necessary to ensure the safety of all employees
• Reviewing load plan(s) and HAZMAT loading to ensure driver safety and DOT requirements
• Ensuring all shipments are manifested and stowed properly to ensure damage-free transit
• Generating and maintaining daily, monthly, and quarterly reports that support dock operations
• Being accountable for Pyle Priority Shipments within the operation

To be qualified for this position, you must possess the following:

• Terminal, transportation, and/or warehouse related experience; dispatch and or routing experience preferred
• Prior experience in a supervisory or management position preferred but not required
• Bachelor's degree preferred; High School Diploma, GED equivalent
• Excellent verbal and written communications and organizational skills
• Ability to display a sense of urgency; able to excel under pressure while operating with a high attention to detail
• Willingness to work first, second or third shifts as requested

Benefits of Pyle:

• Medical, Dental, Vision and Life Insurance
• Short Term and Long Term Disability
• 401 (k) with Company Match
• Annual Corporate Profit Sharing (100% employer paid)
• Wellness Program for yearly benefits discount
• Paid vacation and PTO; paid annual holidays

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.