Terminal Operations Manager

Odyssey Logistics; Soldotna (AK); On-site; USD 100,000 - 130,000; Full time

Benefits offered by this job

Relocation assistance

Medical plans

Dental Insurance

Vision Insurance

401(k) Plan

Job summary

Odyssey Logistics seeks a results-driven Terminal Operations Manager for its Soldotna, AK terminal. You will lead day-to-day operations, drive safety and efficiency, and develop the local team while ensuring strong customer relationships.

Ideal candidates bring 5+ years in logistics/terminal ops and 2+ years of leadership, with solid MS Office and operational systems proficiency, and a track record of cost-conscious performance improvements.

Qualifications

• 5+ years of logistics, terminal, or transportation operations experience.
• 2+ years of people leadership experience, including coaching and performance management.
• Strong understanding of terminal operations, labor planning, service execution, safety, and cost control.
• Financial acumen with exposure to P&L, pricing levers, or operating expenses.
• Strong customer-facing communication and relationship-building skills.

Responsibilities

• Lead daily terminal operations including receiving, loading/unloading, staging, dispatch, yard activity, and fleet coordination.
• Develop and mentor staff, oversee onboarding, training, engagement, and performance management.
• Promote a safety-first culture and ensure OSHA, DOT, FMCSA, HAZMAT, and company policies compliance.
• Monitor labor, overtime, vendor spend, productivity, and KPIs to improve service and cost control.
• Build strong customer relationships, support Sales and Pricing, and identify growth opportunities.
• Develop and improve SOPs, work instructions, and operating practices across dock, office, and dispatch.
• Collaborate with Safety, Sales, Pricing, Customer Service, Claims, HR, Finance, and Operations leadership to strengthen service.

Skills

Logistics ops

People leadership

Customer comms

Process improvement

MS Office

Tools

Microsoft Office Suite

Operational systems

Job description

At Odyssey, we believe high expectations are the key to everything. When we strive to become better than what we are, everything around us becomes better, too. Odyssey strives to foster an environment that allows employees to develop new ideas and thrive. With our advanced technology, global network and integrated processes, we regularly break new ground for clients and are able to offer logistics careers that cultivate successful professionals and develop existing talent.

Our team is comprised of logisticians, engineers, technicians and supply chain experts, as well as professionals in other administrative and specialized areas who work at multiple locations across the United States, as well as in our international operations in North America, Europe and Asia.

Terminal Operations Manager in Soldotna, AK

Odyssey Logistics is hiring a Terminal Operations Manager to lead our Soldotna, AK terminal. This is a hands-on leadership opportunity for someone who understands Alaska freight, knows the Kenai Peninsula market, and is ready to strengthen operations, develop people, support customers, and help grow our regional presence.

You will have real ownership of the terminal while being backed by the resources, stability, and growth opportunities of a global logistics company.

About Odyssey Logistics

Odyssey Logistics is a global logistics and supply chain partner delivering integrated solutions across transportation, warehousing, trucking, Jones Act Ocean, customs brokerage, 3PL/4PL managed services, multimodal, and intermodal operations.

We support more than 6,000 customers globally and operate with a culture built on ownership, collaboration, urgency, and continuous improvement. Our values are: Win Together, Innovate Boldly, Drive Results, Customer Centric, and Guide with Care.

Work Model: Onsite in SOLDOTNA
Schedule: Monday–Friday, standard business hours
Travel: Local customer visits and occasional business travel as needed
Reports to: Director, Operations
Base Pay Range: Competitive salary
Bonus Eligible: Yes
Relocation: Relocation assistance may be available for exceptional candidates who demonstrate extensive transportation and logistics expertise, strong leadership potential, and long-term growth capability within Odyssey Logistics.

The Role

The Terminal Operations Manager is responsible for leading the overall performance of Odyssey’s Soldotna terminal, including daily operations, safety, service execution, cost control, team leadership, customer relationships, and local growth opportunities.

This role is ideal for a logistics leader who enjoys being close to the operation, leading from the floor, solving problems, improving processes, and building strong relationships with employees and customers.

What You’ll Do

Lead Terminal Operations:

Oversee daily terminal activity, including receiving, loading/unloading, staging, dispatch, yard activity, fleet coordination, service execution, and overall operational performance.

Develop the Team:

Lead, coach, and develop employees while supporting staffing, onboarding, training, engagement, performance management, and workforce planning.

Drive Safety and Compliance:

Promote a safety-first culture and ensure compliance with OSHA, DOT, FMCSA, HAZMAT, company policies, and applicable safety standards.

Manage Costs and Performance:

Monitor labor, overtime, vendor spend, productivity, expenses, KPIs, and reporting to improve service, efficiency, accountability, and cost control.

Support Customers and Growth:

Build strong customer relationships, partner with Sales and Pricing, support local customer visits, gather market insight, and help identify new business opportunities.

Improve Processes:

Develop and improve SOPs, work instructions, and operating practices across dock, office, city, linehaul, dispatch, and supervisory functions.

Partner Cross-Functionally:

Work with Safety, Sales, Pricing, Customer Service, Claims, HR, Finance, and Operations leadership to strengthen service execution and support business growth.

What You Bring

• 5+ years of logistics, 3PL, terminal, distribution center, cross-dock, freight forwarding, trucking, or transportation operations experience
• 2+ years of people leadership experience, including coaching, training, staffing, performance management, and employee engagement
• Strong understanding of terminal operations, labor planning, service execution, safety compliance, and cost control
• Financial acumen, including exposure to P&L, pricing levers, cost-to-serve, margin analysis, or operating expense management
• Strong customer-facing communication skills with the ability to build relationships, resolve issues, and represent the business professionally
• Ability to lead changes, standardize processes, improve performance, and drive measurable results
• Proficiency with Microsoft Office Suite and operational/reporting systems
• Outside sales, business development, customer prospecting, or logistics sales experience preferred
• Ability to become forklift certified

Relocation Assistance

Relocation assistance may be available for exceptional candidates who demonstrate extensive transportation and logistics expertise, strong leadership potential, and long-term growth capability within Odyssey Logistics. Relocation assistance is subject to final management review and approval before an offer is extended.

We offer a comprehensive and competitive compensation and benefits package, including:

• A choice of medical plans with FSA and HSA options

• Dental Insurance
• Vision Insurance
• Company-paid Life and Disability Insurance
• 401(k) Plan with Company Match

• Company Health & Wellness Program
• Discounts with Preferred Vendors

Odyssey Logistics is an equal opportunity employer. We value different skills, experiences, and perspectives, and we make employment decisions based on qualifications, merit, and business needs.

We offercompetitive compensation and benefits package including:

• Choice of medical plans with FSA, HRA and HSA options;
• Company-paid dental and life/disability Plans;
• 401K with company match;
• Work-life balance
  

No relocation allowance will be considered unless specifically addressed. All applicants must be currently authorized to work in the United States.
Odyssey does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.