Terminal Operations Lead — Fleet & Customer Growth

ContainerPort Group; Sumner (WA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Life Insurance

AD&D Insurance

Disability Insurance

Employee Assistance Program

401(k) with company match

Paid Time Off

Tuition assistance

Bonus Eligibility

Job summary

ContainerPort Group in Sumner, WA is seeking a dedicated Terminal Manager to oversee trucking operations, build relationships with owner-operators and customers, and drive safety and efficiency across the terminal.

You will lead the Fleet Manager, Customer Service and Operations teams, guide recruiting and driver experience, and focus on growth with key accounts while upholding our safety culture.

Qualifications

• HS diploma required; Bachelor's degree in Business, Logistics, or related field preferred.
• 5 years intermodal transportation management experience.
• 3 years managing an owner-operator based fleet.
• Outstanding service performance, leadership, customer satisfaction and owner-operator recruiting skills are a must.
• High degree of integrity and initiative.
• Excellent management, communication, relationship building and networking skills.
• Strong and proven operations background.
• Computer skills including Microsoft Office Suite and Outlook.

Responsibilities

• Provide leadership for the Fleet Manager, Customer Service and Operations team members located in the terminal.
• Work closely with the recruiting and driver experience teams on IC acquisition and retention strategies.
• Develop new business.
• Grow and expand opportunities with the current customer base through relationship building with key account decision makers.
• Coach and facilitate excellent communication and teamwork amongst Customer Service, fleet and operations management.
• Safety Accountabilities (Holding True to Our Safety Culture / #1 Priority).
• Facility Maintenance Background including Safety Inspections.
• P&L Understanding and Analysis (GP / NOI/ NI).
• Servant Leadership Understanding and Mentoring Skills.
• Electronic Log and HOS Experience.
• Impromptu Problem Solving Skills in a Fast Paced Environment.

Education

HS diploma required; Bachelor's degree in Business, Logistics, or related field preferred

5 years intermodal transportation management experience

3 years managing an owner-operator based fleet

Outstanding service performance, leadership, customer satisfaction and owner-operator recruiting skills

High degree of integrity and initiative

Excellent management, communication, relationship building and networking skills

Strong and proven operations background

Computer skills including Microsoft Office Suite and Outlook

Job description

ContainerPort Group in Sumner, WA is seeking a dedicated Terminal Manager to oversee trucking operations, build relationships with owner-operators and customers, and drive safety and efficiency across the terminal.

You will lead the Fleet Manager, Customer Service and Operations teams, guide recruiting and driver experience, and focus on growth with key accounts while upholding our safety culture.