Terminal Operations & Dispatch Specialist

Kenan Advantage Group; Newell (WV); On-site; USD 32,000 - 52,000; Full time

Job summary

Kenan Advantage Group in West Virginia seeks an organized office assistant to support day-to-day terminal operations. You will handle mail, verify driver paperwork, scan documents, and enter data into customer systems.

Responsibilities include dispatch setup, phone support, billing inquiries, and payroll processing in a fast-paced environment. Basic MS Office skills and a high school diploma are required.

Qualifications

• High school diploma or equivalent.
• Basic knowledge of Microsoft Office.

Responsibilities

• Organize and sort incoming mail and paperwork.
• Verify driver paperwork for each load.
• Image/Scan documents into the dispatch system.
• Enter information into customer systems as necessary.
• Accept orders from customers and setup for dispatch.
• Answer phone calls to the terminal and address questions or concerns.
• Respond to customer billing and load status questions.
• Investigate unassigned miles, hours violations, and other anomalies.
• Order office supplies.
• Process payroll.

Skills

Microsoft Office basics

Education

High school diploma or equivalent

Job description

Kenan Advantage Group in West Virginia seeks an organized office assistant to support day-to-day terminal operations. You will handle mail, verify driver paperwork, scan documents, and enter data into customer systems.

Responsibilities include dispatch setup, phone support, billing inquiries, and payroll processing in a fast-paced environment. Basic MS Office skills and a high school diploma are required.