Dispatch & Terminal Admin Specialist

The Kenan Advantage Group; Newell (WV); On-site; USD 35,000 - 52,000; Full time

Job summary

The Kenan Advantage Group in Newell, WV is seeking a Terminal Support professional to assist the day-to-day operations at the terminal. This role focuses on supporting administration and dispatch activities to keep shipments moving smoothly.

Responsibilities include organizing mail and papers, verifying driver paperwork, scanning documents, entering data into customer systems, taking orders for dispatch, handling phone inquiries, and supporting billing and load-status inquiries.

Qualifications

• High school diploma or equivalent required.
• Basic knowledge of Microsoft Office (Word, Excel, Outlook) preferred.

Responsibilities

• Organize and sort incoming mail and paperwork
• Verify driver paperwork for each load
• Image/Scan documents into the dispatch system
• Enter information into customer systems as necessary
• Accept orders from customers and setup for dispatch
• Answer phone calls to the terminal and address questions or concerns
• Respond to customer billing and load status questions
• Investigate unassigned miles, hours violations, and other anomalies
• Order office supplies
• Process payroll

Skills

Microsoft Office

Education

High school diploma or equivalent

Job description

The Kenan Advantage Group in Newell, WV is seeking a Terminal Support professional to assist the day-to-day operations at the terminal. This role focuses on supporting administration and dispatch activities to keep shipments moving smoothly.

Responsibilities include organizing mail and papers, verifying driver paperwork, scanning documents, entering data into customer systems, taking orders for dispatch, handling phone inquiries, and supporting billing and load-status inquiries.