Terminal Clerk

Kenan Advantage Group; Indianapolis (IN); On-site; USD 32,000 - 45,000; Full time

Job summary

Kenan Advantage Group in Indianapolis, IN is seeking an office clerk to support terminal operations with essential clerical tasks and data entry. The role requires organizing mail, verifying driver paperwork, and dispatch setup to ensure smooth daily operations.

A high school diploma and basic Microsoft Office skills are required. This entry-level position emphasizes accuracy, organization, and teamwork to maintain service quality for drivers and customers.

Qualifications

• High school diploma or equivalent required.
• Basic knowledge of Microsoft Office required.

Responsibilities

• Organize and sort incoming mail and paperwork.
• Verify driver paperwork for each load.
• Image/Scan documents into the dispatch system.
• Enter information into customer systems as necessary.
• Accept orders from customers and setup for dispatch.
• Answer phone calls to the terminal and address questions or concerns.
• Respond to customer billing and load status questions.
• Investigate unassigned miles, hours violations, and other anomalies.
• Order office supplies.
• Process payroll.

Skills

Organizational skills

Communication skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Position Summary

This position supports the day to day operations of the terminal by performing a variety of office tasks.

Essential Functions

• Organize and sort incoming mail and paperwork
• Verify driver paperwork for each load
• Image/Scan documents into the dispatch system
• Enter information into customer systems as necessary
• Accept orders from customers and setup for dispatch
• Answer phone calls to the terminal and address questions or concerns
• Respond to customer billing and load status questions
• Investigate unassigned miles, hours violations, and other anomalies
• Order office supplies
• Process payroll

Qualifications

• High school diploma or equivalent
• Basic knowledge of Microsoft Office

Note: The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities and skills required of associates so classified. Management retains the right to assign or reassign duties at any time. Job description is subject to change. All employees of the Company are expected to:

• Promote positive work habits including effective and timely communication, teamwork and respect for co-workers.
• Provide constructive guidance to other employees and representatives of third parties.
• Contribute to providing the highest quality of products and services to customers.