Tennis Facility Operations Manager

Yale University; New Haven (CT); On-site; USD 60,000 - 85,000; Full time

Job summary

Yale University in New Haven seeks a Facilities Operations Manager for the tennis facility. You will oversee day-to-day operations, rentals, and tournaments, and supervise casual staff.

The role coordinates with Yale facilities for service requests, and manages the electronic membership system and contracts for external events. You will serve as on-site liaison for the tennis center and Yale Bowl Complex, ensuring safety, maintenance, and regulatory compliance.

Qualifications

• Nights and weekend availability are required; hours may change.
• Strong written and oral communications; ability to interact with stakeholders.
• Strong organization and attention to detail; able to improve operations.
• Proficient in computer operation and Microsoft Office; learn scheduling and POS.
• Ability to multi-task, work under pressure and meet deadlines.
• General understanding of tennis rules and match operations.

Responsibilities

• Plans and manages scheduling, logistics, and operations for events and programs.
• Manages special event and facility rentals; serves as event liaison.
• Estimates budgets for assigned areas and coordinates maintenance/repairs.
• Coordinates summer camps and external rentals; develops facility policies.
• Ensures safety, security, ADA compliance, and vendor coordination.
• Opens/closes facility; ensures proper locking and equipment upkeep; maintains reports.

Skills

Availability

Communication

Organization

Computer skills

Software familiarity

Multitasking

Education

Bachelor's degree in related field

Master's degree preferred

Tools

25 Live scheduling software

Membership software

POS systems

Job description

Yale University in New Haven seeks a Facilities Operations Manager for the tennis facility. You will oversee day-to-day operations, rentals, and tournaments, and supervise casual staff.

The role coordinates with Yale facilities for service requests, and manages the electronic membership system and contracts for external events. You will serve as on-site liaison for the tennis center and Yale Bowl Complex, ensuring safety, maintenance, and regulatory compliance.