Tenant Services & Housing Compliance Specialist

Regional Housing Authority; Alaska; Sur place; USD 38 000 - 48 000; Plein temps

Avantages offerts par ce poste

Starting pay: $27.88–$35.00/hr

Comprehensive health benefits

Retirement program (Alaska PERS)

Supplemental coverage options

Paid time off

13 paid holidays

Professional development

Résumé du poste

Regional Housing Authority is seeking a Housing Specialist II in Alaska. The role focuses on tenant intake, eligibility, income recertifications, and rent calculations, with close work with housing staff and applicants.

The position requires strong customer service, knowledge of Alaska landlord-tenant laws, and the ability to travel to rural Southeast Alaska communities. Competitive benefits accompany starting pay of $27.88–$35.00 per hour.

Qualifications

• High school graduate or equivalent.
• Two years of customer service experience; college degree may substitute for the experience.
• Certification: Certified Occupancy Specialist; additional certification preferred (Tax Credit Specialist or HOME Compliance).

Responsabilités

• Provide customer service to tenants and potential tenants by answering questions and resolving concerns.
• Create and monitor applicant waiting lists and files; ensure vacant units are filled promptly.
• Determine initial and continued program eligibility.
• Generate and review recertification packets and conduct interviews.
• Determine rent adjustments after recertification and income calculations.
• Coordinate inspections and maintain related notices/files.

Connaissances

Customer service

Verbal and written communication

Policy interpretation

Microsoft Office / office software

Teamwork / interpersonal

Ability to travel

Formation

High school diploma or equivalent

Certified Occupancy Specialist

Outils

Word processing

Spreadsheets

Email/calendar software

Description du poste

Regional Housing Authority is seeking a Housing Specialist II in Alaska. The role focuses on tenant intake, eligibility, income recertifications, and rent calculations, with close work with housing staff and applicants.

The position requires strong customer service, knowledge of Alaska landlord-tenant laws, and the ability to travel to rural Southeast Alaska communities. Competitive benefits accompany starting pay of $27.88–$35.00 per hour.