Tenant Services Coordinator

OMERS; Washington (District of Columbia); On-site; USD 50,000 - 70,000; Full time

Job summary

Join a global real estate investment company, OMERS, in a dynamic role that combines property management and finance. You will be responsible for managing tenant relationships, handling accounts receivable, and performing crucial administrative tasks. This position is for proactive individuals with strong attention to detail and customer service abilities, enhancing our mission to strengthen economies through real estate.

Benefits

Group benefits

Retirement plans

Short-term and Long-term Incentive plans

Qualifications

• Must possess a college degree.
• Proficient in MS Office applications, particularly Word and Excel.
• Strong customer service skills and attention to detail.

Responsibilities

• Manage tenant contacts and coordinate tenant events.
• Oversee accounts receivable and maintain work orders.
• Handle general administrative duties and property office telephone reception.

Skills

Customer Service

Attention to Detail

Task Management

Education

College Degree

Tools

MS Office (Word, Excel, Outlook)

Adobe

Job description

Choose a workplace that empowers your impact.

Join a global workplace where employees thrive. One that embraces diversity of thought, expertise and passion. A place where you can personalize your employee journey to be — and deliver — your best.

We are a leading global real estate investor, developer and manager. We combine our capital with our capabilities to create real estate that strengthenseconomies and communities. By prioritizing people, partnerships and places, we generate meaningful returnsfor OMERS members, enhance value for our capital partners and create a brighter world for our customers.

Join us to accelerate your growth & development, prioritize wellness, build connections, and support the communities where we live and work.

Don’t just work anywhere — come build tomorrow together with us.

Know someone at OMERS or Oxford Properties? Great! If you're referred, have them submit your name through Workday first. Then, watch for a unique link in your email to apply.

Why join us?

Are you looking to join an innovative, global real estate company who builds communities and connects people to exceptional places? If so, we would love to tell you our story. At Oxford, our culture is truly one of a kind. Across business lines and around the world, we embrace the complex and tackle opportunities with speed and agility. We are ambitious and humble, forward looking and service focused. We get stuff done, and have fun doing it! We take great pride in contributing to the communities where we live. We believe that what is good for the environment is good for business. Together we deliver exceptional experiences to our over 2 million daily customers.

As a member of this team, you will be responsible for:

Property Management / Operations:

• Tenant contact and follow-up

• Maintain tenant contacts and emergency response information

• Monitor and maintain tenant and vendor COI’s

• Support and maintain utility tracking

• Maintain tenant communication and send out all buildings memos/notices

• Support property management in tenant move-ins/out’s

• Manage vendor access to building facilities and tenant spaces

• Work with service providers to assist in maintaining building standards

• Coordinate Tenant events

Finance / Accounting:

• Accounts Receivable

• Maintain and manage building work order system

• Process tenant monthly recurring billings

• Accounts Payable

• Code invoices

• Answer vendor payment inquires

• File, maintain and organize all vendor records and vendor related communication

Administration:

• General administrative duties

• Property office telephone reception

• Address mail

• Maintain all building management files

• Generate monthly recurring billing statements and enter tenant billings

To succeed in this role, you have:

• Must possess a college degree.

• MS Office applications including Word, Excel, Adobe and Outlook.

• Ability to manage priorities under pressure with careful attention to detail.

• Individual should possess a positive disposition with a flexible demeanor to handle multiple tasks and personalities.

• Individual should be a creative self-starter with minimal task management.

• Proficiency in adapting to new computer programs.

• Strong customer service skills.

The annualized base salary ranges for the primary location and any additional locations are listed below. The base salary that is ultimately offered to the successful candidate will consider a wide array of factors including but not limited to the individual’s skill set.

Primary location: District of Columbia Primary Location Base Pay Range: $0.00 - $0.00

You may also be eligible to receive an annual Incentive Award pursuant to our Short-term Incentive plan and our Long-Term Incentive plan (if applicable), and to participate in our group benefits and retirement plans – details on these elements of compensation are included within OMERS & Oxford offer letters.

Oxford's purpose is to strengthen economies and communities through real estate.

Our people-first culture is at its best when our workforce reflects the communities where we live and work — and the customers we proudly serve.

From hire to retire, we are an equal opportunity employer committed to an inclusive, barrier-free recruitment and selection process that extends all the way through your employee experience. This sense of belonging and connection is cultivated up, down and across our global organization thanks to our vast network of Employee Resource Groups with executive leader sponsorship, our Purpose@Work committee and employee recognition programs.