Tenant Services Coordinator

CBRE, Inc.; Palo Alto (CA); On-site; USD 65,000 - 90,000; Full time

Job summary

CBRE, Inc. is seeking a Tenant Services Coordinator in Palo Alto, CA. The role involves property management operations and supporting financial and operational reporting.

You will serve as the main contact for tenants, review vendor invoices, assist with budgets, and mentor junior staff. The position requires strong Microsoft Office skills and solid organizational abilities.

Qualifications

• High School Diploma or GED with 2-3 years of job-related experience.
• Established understanding of work routines and standards and applying skills and knowledge in a range of processes, procedures, and systems.
• Intermediate problem-solving skills with capacity to review and select solutions without supervisory approval.
• Ability to explain detailed information within the team in a clear and concise manner.
• Advanced knowledge of Microsoft Office products (Word, Excel, Outlook).
• Strong organizational skills with a robust inquisitive mindset.

Responsibilities

• Coordinate complex property management operations and provide senior-level administrative support.
• Manage the preparation of monthly reports, financial summaries, and budget forecasts.
• Serve as the primary point of contact for tenant inquiries.
• Review and process vendor invoices, contracts, and compliance documentation.
• Support the internal audit process and ensure adherence to operational standards.
• Mentor and provide guidance to junior coordinators and support staff.
• Requires established understanding of work routines and standards and applies skills and knowledge in a range of processes, procedures and systems
• Follows standardized procedures and practices and receives regular but moderate supervision and guidance
• Evaluates and selects solutions from established options

Skills

Problem-solving

Organizational skills

Communication

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Palo Alto - California - United States of America

About the Role:

As a CBRE Tenant Services Coordinator, you will perform property management activities and support financial and operational reporting.

This job is part of the Property Management job function. They are responsible for operating buildings on behalf of a client or group.

What You’ll Do:

• Coordinate complex property management operations and provide senior-level administrative support.
• Manage the preparation of monthly reports, financial summaries, and budget forecasts.
• Serve as the primary point of contact for tenant inquiries.
• Review and process vendor invoices, contracts, and compliance documentation.
• Support the internal audit process and ensure adherence to operational standards.
• Mentor and provide guidance to junior coordinators and support staff.
• Requires established understanding of work routines and standards and applies skills and knowledge in a range of processes, procedures and systems
• Follows standardized procedures and practices and receives regular but moderate supervision and guidance
• Evaluates and selects solutions from established options

What You’ll Need:

• High School Diploma or GED with 2-3 years of job-related experience.
• An established understanding of work routines and standards and applying skills and knowledge in a range of processes, procedures, and systems are required.
• Requires intermediate problem-solving skills with the capacity to review and select solutions from available options without supervisory approval.
• Ability to explain detailed and complicated information within the team in a clear and concise manner.
• Advanced knowledge of Microsoft Office products. Examples include Word, Excel, Outlook,
• etc.
• Strong organizational skills with a robust inquisitive mindset.

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