Tenant Services Coordinator

CBRE, Inc.; San Mateo (CA); On-site; USD 55,000 - 85,000; Full time

Job summary

CBRE Group, Inc. in San Mateo, CA seeks a Tenant Services Coordinator to perform property management activities and support financial and operational reporting.

This role is part of the Property Management function, responsible for operating buildings on behalf of clients and groups. The position offers opportunities to mentor staff and work within standardized procedures.

Qualifications

• High School Diploma or GED with 2-3 years of job-related experience.
• An established understanding of work routines and standards and applying skills and knowledge in a range of processes, procedures, and systems are required.
• Requires intermediate problem-solving skills with the capacity to review and select solutions from available options without supervisory approval.
• Ability to explain detailed and complicated information within the team in a clear and concise manner.
• Advanced knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Strong organizational skills with a robust inquisitive mindset.

Responsibilities

• Coordinate complex property management operations and provide senior-level administrative support.
• Manage the preparation of monthly reports, financial summaries, and budget forecasts.
• Serve as the primary point of contact for tenant inquiries.
• Review and process vendor invoices, contracts, and compliance documentation.
• Support the internal audit process and ensure adherence to operational standards.
• Mentor and provide guidance to junior coordinators and support staff.
• Requires established understanding of work routines and standards and applies skills and knowledge in a range of processes, procedures and systems
• Follows standardized procedures and practices and receives regular but moderate supervision and guidance
• Evaluates and selects solutions from established options

Skills

Organizational skills

Problem-solving

Communication

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

San Mateo - California - United States of America

CBRE is using this platform to provide general information to individuals who want to learn more about a career at CBRE. If an opportunity opens that matches your qualifications, we will reach out to you at that time. We are growing a world-class organization with a world-class team and appreciate your interest in CBRE. We welcome you to explore our Careers page. We will not consider the submission of resumes on this platform as an expression of interest in any posted position at CBRE.

About the Role:

As a CBRE Tenant Services Coordinator, you will perform property management activities and support financial and operational reporting.

This job is part of the Property Management job function. They are responsible for operating buildings on behalf of a client or group.

What You’ll Do:

• Coordinate complex property management operations and provide senior-level administrative support.
• Manage the preparation of monthly reports, financial summaries, and budget forecasts.
• Serve as the primary point of contact for tenant inquiries.
• Review and process vendor invoices, contracts, and compliance documentation.
• Support the internal audit process and ensure adherence to operational standards.
• Mentor and provide guidance to junior coordinators and support staff.
• Requires established understanding of work routines and standards and applies skills and knowledge in a range of processes, procedures and systems
• Follows standardized procedures and practices and receives regular but moderate supervision and guidance
• Evaluates and selects solutions from established options

What You’ll Need:

• High School Diploma or GED with 2-3 years of job-related experience.
• An established understanding of work routines and standards and applying skills and knowledge in a range of processes, procedures, and systems are required.
• Requires intermediate problem-solving skills with the capacity to review and select solutions from available options without supervisory approval.
• Ability to explain detailed and complicated information within the team in a clear and concise manner.
• Advanced knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Strong organizational skills with a robust inquisitive mindset.

Equal Employment Opportunity:

CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations:

CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at [e-mail] or via telephone at [phone] (U.S.) and [phone] (Canada).

About CBRE Group, Inc.

CBRE Group, Inc. (NYSE: CBRE), a Fortune 500 and S&P 500 company headquartered in Dallas, is the world’s largest commercial real estate services and investment firm and a premier provider of critical infrastructure services. The company has more than 155,000 employees serving clients in more than 100 countries. CBRE serves clients through four business segments: Advisory (leasing, sales, debt origination, mortgage servicing, valuations); Building Operations & Experience (facilities management, property management, flex space & experience, critical infrastructure); Project Management (program management, project management, cost consulting); Real Estate Investments (investment management, development). Please visit our website at www.cbre.com .

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