General Manager - Talent Community

CBRE, Inc.; Palo Alto (CA); On-site; USD 140,000 - 210,000; Full time

Job summary

CBRE Group, Inc. in Palo Alto, CA seeks a General Manager to lead operations and finance for a property portfolio. This on-site role supervises staff, coordinates daily activities, and directs multi-year capital projects to ensure on-time, on-budget delivery.

The role requires strong leadership, financial acumen, and vendor management with a focus on delivering reports to owners and maintaining regulatory compliance.

Qualifications

• Bachelor's Degree preferred with 5–8 years of relevant experience.
• In lieu of a degree, a combination of experience and education will be considered.

Responsibilities

• Provide formal supervision to employees and oversee staffing.
• Coordinate daily team activities, set schedules and cross-train staff.
• Respond to high‑profile tenant needs and issues.
• Manage multi-year capital forecasting and full project lifecycle from tenant improvements to building-wide initiatives.
• Oversee third-party vendor relationships and ensure adherence to contracts and SLAs.
• Act as primary owner representative; prepare and deliver timely reports.
• Develop and control annual operating and capital budgets; forecast plans and explain variances.
• Develop programs for emergency recoveries and risk mitigation.
• Review rent and common area maintenance recovery charges for timely payment.

Skills

Leadership

Financial acumen

Vendor management

Project management

Microsoft Office

Education

Bachelor's degree preferred

Tools

Microsoft Office Suite

Job description

Palo Alto - California - United States of America

About the Role:

As a CBRE General Manager, lead the team responsible for all operational and financial activities for a portfolio of properties.

This job is part of the Property Management job function. They are responsible for operating buildings on behalf of a client or group.

This is an on-site position.

What You’ll Do:

• Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.
• Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.
• Respond to high profile tenant needs and issues.
• Direct multi-year capital forecasting and execute the full project lifecycle—ranging from tenant improvements to building-wide capital initiatives—ensuring on-time and on-budget delivery.
• Manage all third-party vendor relationships, ensuring strict adherence to contractual obligations, service level agreements, and operational performance standards.
• Act as primary contact with property owners, serving as owner representative to ensure that objectives are being met. Prepare and deliver timely, accurate and complete reports.
• Develop and control annual budgets for large operating and capital expenses. Forecast complex management plans and prepare monthly performance reports, explaining variances.
• Help create advanced programs that will assist the property with emergency recoveries.
• Prepare and approve all required legal notices. Recommend and coordinate legal action as necessary.
• Review tenant rent and common area maintenance recovery charges to ensure payment is on time.

What You’ll Need:

• Bachelor's Degree preferred with 5 - 8 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.
• Experience managing Class A, high-rise office assets in a major metropolitan market is highly preferred.
• The ideal candidate will demonstrate strong financial and operational acumen, with a proven ability to lead multi-year capital forecasting and the execution of high-priority capital improvement projects.
• You will serve as the lead on project management—ranging from small-scale tenant construction to complex building projects—while maintaining a rigorous approach to vendor management, ensuring all contractual obligations and service standards are exceeded.
• Ability to lead the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems.
• Leadership skills to motivate the team to achieve broad operational targets with impacts on own job discipline, multiple job disciplines, and department.
• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Extensive organizational skills and an advanced inquisitive mindset.

Why CBRE

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.

Our Values in Hiring

At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications.

Disclaimers

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

About CBRE Group, Inc.

CBRE Group, Inc. (NYSE:CBRE), a Fortune 500 and S&P 500 company headquartered in Dallas, is the world’s largest commercial real estate services and investment firm (based on 2024 revenue). The company has more than 140,000 employees (including Turner & Townsend employees) serving clients in more than 100 countries. CBRE serves clients through four business segments: Advisory (leasing, sales, debt origination, mortgage serving, valuations); Building Operations & Experience (facilities management, property management, flex space & experience); Project Management (program management, project management, cost consulting); Real Estate Investments (investment management, development). Please visit our website at www.cbre.com.

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