Tenant Relations/Events Coordinator

Burnett Specialists Staffing | Recruiting; Austin (TX); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player in commercial real estate is seeking a Tenant Relations/Events Coordinator to enhance tenant satisfaction and manage events. This role involves a dynamic mix of administrative support and event coordination, ensuring smooth operations and fostering strong relationships with tenants. You'll be at the forefront of creating memorable experiences while maintaining professionalism and attention to detail. Join a supportive team that values mentorship and career growth, and be part of a company that prioritizes a positive work environment and employee advancement.

Qualifications

• 1+ years of experience in office administration or client-facing roles.
• Proficient in Microsoft Office Suite including Word, Excel, and Outlook.

Responsibilities

• Coordinate tenant events and maintain positive tenant relations.
• Assist Property Manager with administrative tasks and tenant-related items.

Skills

Client-facing communication

Event coordination

Attention to detail

Professionalism

Team collaboration

Education

Degree preferred

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

Job description

A leading commercial real estate firm has an exciting opportunity for a Tenant Relations/Events Coordinator. This is a prime CRE firm that has high profile tenants, and the position is a heavy client-facing role. We offer amazing benefits, mentorship and have a successful track record of career advancement for our employees/team.

Administrative Support

• Maintain and organize finished copies of all written material and correspondence for the Property Manager and Assistant Property Manager.
• Assist Property Manager by maintaining updated and accurate files on all tenant-related items.

Event Coordination Tasks

• Confirm availability for event dates and offer alternative dates if necessary.
• Confirm all reservation details and draft facility use agreements; ensure agreements assist in coordination efforts, including table/furniture configurations, catering, third-party vendors, building access, loading dock times, space plans, and security.
• Coordinate space plan setup with security and ensure ROS is followed during events and conference reservations.
• Coordinate and host tenant events such as Earth Day, Happy Hours, Fire Drills, etc.
• Ensure events run smoothly and assist with any logistical or technical requirements.
• Maintain a professional appearance and demeanor at all times.
• Cheerfully assist tenants with issues as they arise.
• Communicate effectively with tenants and vendors through various channels, including phone, email, text, virtual calls, and in-person.
• Develop and maintain positive relationships with tenants, ensuring high levels of customer satisfaction and loyalty.
• Assist Property Managers in maintaining tenant relations programs to ensure positive public relations and tenant satisfaction.
• Create, upload, and maintain informational flyers to TV breeze players.
• Order food and beverages for tenant events or on-site meetings.
• Walk through event spaces after the event ends to document potential damages. Coordinate quotes for repairs and invoice tenants for reimbursements if necessary.

Qualifications include:

• Degree preferred but not required
• 1+ years of professional office admin, client facing/events experience
• Proficient in Word or WordPerfect, Excel, PowerPoint and Microsoft Outlook.
• Excellent communications skills, professionalism, attention to detail & team player

Qualified candidates please send resumes to [e-mail]

Seniority level

Associate

Employment type

Full-time

Job function

Administrative, Public Relations, and General Business

Industries

Real Estate and Events Services