Tenant Coordinator

Alexandria Real Estate Equities; South San Francisco (CA); On-site; USD 50,000 - 54,000; Full time

Benefits offered by this job

Discretionary bonus

Job summary

Alexandria Real Estate Equities, Inc. is seeking a Tenant Coordinator to support day-to-day operations and enhance tenant experiences across premier life science campuses.

You will collaborate with property management, leasing, development, accounting, legal, and construction teams and help coordinate meetings, construction activity, and vendor relations while delivering exceptional service.

Qualifications

• Bachelor's degree required.
• Internship or experience in property management, real estate, hospitality, facilities management, or customer service is a plus.
• Strong interest in building a career in commercial real estate, property management, or related fields.
• Experience with billing systems, budgeting, or facility management software is preferred but not required.
• Excellent verbal and written communication skills with a customer‑first mindset.
• Self‑motivated, organized, and able to work both independently and collaboratively.
• Strong attention to detail with excellent time management and organizational skills.
• Proficiency in Microsoft Office, including Excel, Word, Outlook, and PowerPoint.
• Ability to prioritize multiple projects and adapt in a fast‑paced environment.

Responsibilities

• Serve as a primary point of contact for tenants and support day‑to‑day property operations.
• Assist with all aspects of property management to ensure efficient operations.
• Support project and renovation activities coordinating to minimize disruption.
• Process invoice coding and assist with accounts receivable collections.
• Assist in budgeting and annual operating plan preparations.
• Organize and track recurring tenant meetings and follow up on action items.
• Coordinate on‑site construction activities and project notifications.
• Participate in site operations meetings with cross‑functional teams.
• Coordinate with janitorial, security, and engineering vendors to maintain service standards.
• Assist in planning tenant appreciation events and community activities.
• Prepare and distribute communications to tenants, vendors, and partners.
• Participate in vendor bid processes and contract/purchase order prep.
• Conduct inspections of tenant spaces and common areas for maintenance needs.
• Maintain certificates of insurance and coverage compliance.

Skills

Customer service

Communication skills

MS Office

Time management

Organizational skills

Education

Bachelor's degree

Tools

Billing systems

FM software

Job description

Launch your career in commercial real estate with an industry leader.

We're excited to offer an exceptional opportunity for recent graduates and early-career professionals to join Alexandria Real Estate Equities, Inc. as a Tenant Coordinator. This role provides hands‑on experience supporting one of the nation's premier life science real estate portfolios while working alongside industry experts across property management, leasing, development, accounting, legal, and construction.

As a Tenant Coordinator, you'll play an important role in creating an exceptional tenant experience while helping manage the day‑to‑day operations of innovative, state‑of‑the‑art life science campuses. This is an ideal opportunity for someone who enjoys building relationships, solving problems, and working in a collaborative, fast‑paced environment with opportunities for long‑term career growth.

Essential Duties and Responsibilities:

• Serve as a primary point of contact for tenants, providing exceptional customer service and supporting day‑to‑day property operations.
• Assist with all aspects of property management, helping ensure our buildings operate efficiently and provide an outstanding tenant experience.
• Support property improvement projects and building renovations while coordinating activities to minimize disruption to tenant operations.
• Process invoice coding and assist with accounts receivable collections.
• Assist in the preparation and management of annual operating budgets.
• Organize, facilitate, and track recurring tenant meetings, following up on action items and ensuring timely resolution of outstanding requests.
• Coordinate on‑site construction activities, including tenant access requests, communication regarding noisy work, scheduling updates, and project notifications.
• Participate in site operations meetings with engineering, maintenance, janitorial, and security teams to support efficient building operations.
• Coordinate with janitorial, security, and engineering vendors to help maintain high service standards.
• Assist in planning and coordinating tenant appreciation events and community engagement activities.
• Prepare and distribute communications to tenants, vendors, and construction partners.
• Participate in the competitive bid process for vendor selection.
• Prepare service contracts and purchase orders.
• Conduct regular inspections of tenant spaces and common areas to identify maintenance needs, safety concerns, and opportunities for improvement.
• Maintain tenant and vendor certificates of insurance, ensuring compliance with coverage requirements, expiration dates, and additional insured provisions.
• Support special projects and other assignments that contribute to the success of the property management team.

Qualifications & Experience:

• Bachelor's degree required.
• Previous internship or experience in property management, real estate, hospitality, facilities management, or customer service is a plus.
• Strong interest in building a career in commercial real estate, property management, or related fields.
• Experience with billing systems, budgeting, or facility management software is preferred but not required.
• Excellent verbal and written communication skills with a customer‑first mindset.
• Self‑motivated, organized, and able to work both independently and collaboratively.
• Strong attention to detail with excellent time management and organizational skills.
• Proficiency in Microsoft Office, including Excel, Word, Outlook, and PowerPoint.
• Ability to prioritize multiple projects and adapt in a fast‑paced environment.

The expected base hourly wage range for this position is $36.06 – $39.43 USD hourly, plus an annual discretionary bonus. This hourly wage range is an estimate, and the actual hourly wage may vary based on the consideration of many factors, which may include, but are not limited to: the individual’s knowledge, experience, education, qualifications, skills, job location, and the Company’s compensation practices.