Tenant Coordinator

Alexandria Real Estate Equities, Inc.; Bothell (WA); On-site; USD 96,449,908 - 103,216,680; Full time

Benefits offered by this job

Health insurance

401(k) profit-sharing plan

Paid time off and holidays

Paid parental leave

Mentoring and career development

Job summary

Alexandria Real Estate Equities, Inc. is seeking a Tenant Coordinator to support day-to-day property operations across a premier life science portfolio in Washington.

You will serve as the primary tenant contact and assist with leasing, development, accounting, legal, and construction teams to deliver an outstanding tenant experience. This role offers hands-on experience, collaboration with industry experts, and opportunities for long-term career growth in a fast-paced environment at our

Qualifications

• Bachelor’s degree required.
• Experience in property management, real estate, hospitality, facilities management, or customer service is a plus.
• Strong interest in building a career in commercial real estate, property management, or related fields.
• Experience with billing systems, budgeting, or facility management software is preferred but not required.
• Excellent verbal and written communication skills with a customer‑first mindset.
• Self‑motivated, organized, and able to work both independently and collaboratively.
• Strong attention to detail with excellent time management and organizational skills.
• Proficiency in Microsoft Office, including Excel, Word, Outlook, and PowerPoint.
• Ability to prioritize multiple projects and adapt in a fast‑paced environment.

Responsibilities

• Serve as a primary contact for tenants and deliver exceptional customer service.
• Assist with day-to-day property operations to ensure efficient buildings.
• Support improvement projects and renovations while minimizing disruption.
• Process invoice coding and assist with accounts receivable.
• Assist in preparing and managing annual operating budgets.
• Organize and track recurring tenant meetings and action items.
• Coordinate on-site construction activities and communicate noisy work.
• Participate in site operations meetings with various teams.
• Coordinate with janitorial, security, and engineering vendors.
• Assist in planning tenant appreciation events and community engagement.
• Prepare and distribute communications to tenants, vendors, and partners.
• Participate in competitive bids for vendor selection.
• Prepare service contracts and purchase orders.
• Conduct regular inspections of tenant spaces and common areas.
• Maintain certificates of insurance and ensure compliance.
• Support special projects for the property management team.

Skills

Verbal communication

Written communication

Customer service

Time management

Organization

Microsoft Office

Education

Bachelor’s degree

Tools

Microsoft Office

Job description

Launch your career in commercial real estate with an industry leader. We're excited to offer an exceptional opportunity for recent graduates and early‑career professionals to join Alexandria Real Estate Equities, Inc. as a Tenant Coordinator. This role provides hands‑on experience supporting one of the nation’s premier life science real estate portfolios while working alongside industry experts across property management, leasing, development, accounting, legal, and construction. As a Tenant Coordinator, you'll play an important role in creating an exceptional tenant experience while helping manage the day‑to‑day operations of innovative, state‑of‑the‑art life science campuses. This is an ideal opportunity for someone who enjoys building relationships, solving problems, and working in a collaborative, fast‑paced environment with opportunities for long‑term career growth.

Essential Duties and Responsibilities:

• Serve as a primary point of contact for tenants, providing exceptional customer service and supporting day‑to‑day property operations.
• Assist with all aspects of property management, helping ensure our buildings operate efficiently and provide an outstanding tenant experience.
• Support property improvement projects and building renovations while coordinating activities to minimize disruption to tenant operations.
• Process invoice coding and assist with accounts receivable collections.
• Assist in the preparation and management of annual operating budgets.
• Organize, facilitate, and track recurring tenant meetings, following up on action items and ensuring timely resolution of outstanding requests.
• Coordinate on‑site construction activities, including tenant access requests, communication regarding noisy work, scheduling updates, and project notifications.
• Participate in site operations meetings with engineering, maintenance, janitorial, and security teams to support efficient building operations.
• Coordinate with janitorial, security, and engineering vendors to help maintain high service standards.
• Assist in planning and coordinating tenant appreciation events and community engagement activities.
• Prepare and distribute communications to tenants, vendors, and construction partners.
• Participate in the competitive bid process for vendor selection.
• Prepare service contracts and purchase orders.
• Conduct regular inspections of tenant spaces and common areas to identify maintenance needs, safety concerns, and opportunities for improvement.
• Maintain tenant and vendor certificates of insurance, ensuring compliance with coverage requirements, expiration dates, and additional insured provisions.
• Support special projects and other assignments that contribute to the success of the property management team.

Qualifications & Experience:

• Bachelor’s degree required.
• Previous internship or experience in property management, real estate, hospitality, facilities management, or customer service is a plus.
• Strong interest in building a career in commercial real estate, property management, or related fields.
• Experience with billing systems, budgeting, or facility management software is preferred but not required.
• Excellent verbal and written communication skills with a customer‑first mindset.
• Self‑motivated, organized, and able to work both independently and collaboratively.
• Strong attention to detail with excellent time management and organizational skills.
• Proficiency in Microsoft Office, including Excel, Word, Outlook, and PowerPoint.
• Ability to prioritize multiple projects and adapt in a fast‑paced environment.

The expected base hourly wage range for this position is $33.66 – $36.06 USD hourly, plus annual discretionary bonus. This hourly wage range is an estimate, and the actual hourly wage may vary based on the consideration of many factors, which may include, but are not limited to: the individual’s knowledge, experience, education, qualifications, skills, job location, and the Company’s compensation practices. Please see a summary of our benefits here: https://benefitssummary.blob.core.windows.net/benefitshosting/Benefit_Summary_for_WA_Candidates.pdf

Alexandria wouldn’t be the company we are without our incredible people, and we are pleased to provide the following industry‑leading and comprehensive benefits:

Benefits:

• 100% company‑paid premiums (top‑tier health, dental, and vision plan for you and your family)
• Generous 401(k) profit‑sharing plan
• Significant paid time off and holiday time
• Paid parental leave
• Generous rewards and recognitions
• Annual company‑paid time off for volunteering
• Wellness and fitness incentives
• Mentoring and career development opportunities
• Life insurance, disability plans, and an Employee Assistance Program

Alexandria Real Estate Equities, Inc. (NYSE: ARE), an S&P 500 company, is a best‑in‑class, mission‑driven life science REIT making a positive and lasting impact on the world. With our founding in 1994, Alexandria pioneered the life science real estate niche. Alexandria is the preeminent and longest‑tenured owner, operator, and developer of collaborative Megacampus ecosystems in AAA life science innovation cluster locations, including Greater Boston, the San Francisco Bay Area, San Diego, Seattle, Maryland, Research Triangle, and New York City. Alexandria has a longstanding and proven track record of developing Class A/A+ properties clustered in highly dynamic and collaborative Megacampus environments that enhance our tenants’ ability to successfully recruit and retain world‑class talent and inspire productivity, efficiency, creativity, and success. Alexandria also provides strategic capital to transformative life science companies through our venture capital platform, Alexandria Venture Investments. For more information, please visit www.are.com.

The Company is an equal opportunity employer and considers all qualified applicants without regard to any characteristic protected under applicable federal, state, and/or local law or ordinance, including, without limitation, race, color, religion, creed, sex, gender, gender identity, gender expression, pregnancy, childbirth, breastfeeding or related medical conditions, marital status, registered domestic partner status, family‑care status, veteran status, military status, age, national origin or ancestry, physical or mental disability, medical condition, genetic information, or sexual orientation.