Tenancy Support & Housing Advisor

West Sussex County Council; United States; Remote; USD 35,000 - 45,000; Full time

Benefits offered by this job

Laptop provided

Mobile provided

Generous annual leave

Local government pension

Discounts programme

Job summary

West Sussex County Council is seeking a Tenancy Sustainment Officer to join the Refugee, Resettlement and Migration Service (RRMS). You will provide one-to-one tenancy sustainment support, conduct affordability assessments, and educate tenants on rights and responsibilities of tenants and landlords.

You will liaise with housing providers and estate agents, support property searches, and deliver information sessions to help households integrate and sustain tenancies across the county.

Qualifications

• Strong ability to build relationships with housing providers and landlords.
• Experience in multi-agency collaboration and coordination.
• Ability to negotiate with landlords and understand housing law.
• Commitment to improving housing outcomes for refugees.

Responsibilities

• Engage with local housing providers to secure support for tenants.
• Educate and partner with Housing Options staff to identify referral needs.
• Identify housing options across social, voluntary and private sectors.
• Support clients under Sec 21 National Assistance Act to secure housing solutions.
• Liaise with internal teams to plan services and meet local housing priorities.
• Brief teams and housing organisations on alerts to health or social care if needed.

Skills

Partnerships

Multi-agency meetings

Advocacy

Problem solving

Research & analysis

Job description

West Sussex County Council is seeking a Tenancy Sustainment Officer to join the Refugee, Resettlement and Migration Service (RRMS). You will provide one-to-one tenancy sustainment support, conduct affordability assessments, and educate tenants on rights and responsibilities of tenants and landlords.

You will liaise with housing providers and estate agents, support property searches, and deliver information sessions to help households integrate and sustain tenancies across the county.