Temporary Tax Call Center Associate

State of Maryland; Maryland; On-site; USD 20,457 - 29,136; Full time

Job summary

The State of Maryland is hiring Temporary Call Center Representatives to support taxpayers by answering inquiries in Annapolis. This entry-level position offers on-the-job training and the chance for permanent opportunities.

Ideal candidates will have a high school diploma and some customer service or call center experience. Schedules are available Monday to Friday, and the pay is $18 per hour. Join a dynamic team committed to supporting the community.

Qualifications

• Must have a high school diploma or equivalency certificate.
• One year of customer service or call center experience preferred.
• Candidates may substitute college credits or military experience for work experience.

Responsibilities

• Assist taxpayers by answering and resolving telephone inquiries.
• Perform tax assessments, collections, and provide taxpayer service assistance.
• Work as part of an examination or collection team.

Skills

Customer service

Call center experience

Fiscal clerical work

Education

High school diploma or equivalent

Job description

The State of Maryland is hiring Temporary Call Center Representatives to support taxpayers by answering inquiries in Annapolis. This entry-level position offers on-the-job training and the chance for permanent opportunities.

Ideal candidates will have a high school diploma and some customer service or call center experience. Schedules are available Monday to Friday, and the pay is $18 per hour. Join a dynamic team committed to supporting the community.