Temporary Talent Engagement Representative

Aerotek; Hanover (York County); Hybrid; USD 40,000 - 44,000; Full time

Job summary

Aerotek is seeking a Temporary Customer Support / Talent Engagement Representative in Hanover, MD for a ~60 day assignment. The role focuses on high-volume, scripted video interviews and accurate data entry in our ATS, delivering a professional candidate experience.

You will manage interview campaigns and help candidates explore multiple openings. Ideal candidates have strong verbal communication, on-camera presence, and the ability to follow process scripts meticulously while adapting to new

Qualifications

• Strong verbal communication and professional on-camera presence.
• Ability to conduct back-to-back video interviews in a high-volume setting.
• Follow interview scripts and evaluation criteria consistently.
• Excellent organization and data-entry accuracy.
• Reliable with strong time management and daily interview blocks.
• Willingness to learn new screening platforms.

Responsibilities

• Conduct ~50 structured video interviews per week across open roles.
• Follow scripts to ensure consistent, compliant screening.
• Discuss multiple opportunities with candidates to match skills.
• Enter screening outcomes and candidate data accurately into the ATS.
• Use screening tech to document interviews and outcomes.
• Deliver a professional candidate experience that reflects the brand.

Skills

Verbal communication

On-camera presence

High-volume interviewing

Script adherence

Data entry accuracy

Time management

Tech platform learning

Tools

ATS system

Screening technology

Video interviewing software

Job description

Overview

Aerotek has an immediate opening for a Temporary Customer Support / Talent Engagement Representative at the corporate office in Hanover, MD. The duration of this contract is approximately 60 days.

Location:Hanover, MD

Employment Type:Full-Time, Hourly (Non-Exempt),10 WeekDay Temp Assignment

Compensation:$20.00/hour

Reports To:Technology Program Manager

About the Role

We're looking for a Talent Engagement Specialist to serve as the first point of contact for candidates pursuing opportunities across multiple job openings. In this role, you'll conduct structured video interviews at high volume, following provided scripts and using purpose-built screening technology to evaluate candidates efficiently and consistently. Interview scheduling is fully handled through automated campaigns, so your time is focused where it matters most — talking with candidates and assessing fit.

You'll play a critical part in keeping our hiring pipeline moving and ensuring every candidate has a professional, positive experience.

What You'll Do

• Conduct approximately 50 structured video interviews per week across multiple open positions

• Follow provided interview scripts closely to ensure every candidate is screened consistently, objectively, and in compliance with our process

• Speak with each candidate about multiple job opportunities they may qualify for, helping match their skills and interests to the right openings

• Ensure all data captured during calls — screening outcomes, candidate qualifications, availability, and interest — is entered accurately and completely into our ATS

• Use company-provided screening technology to conduct and document interviews

• Deliver a professional, welcoming candidate experience that reflects well on our brand

• Meet weekly interview volume, quality, and documentation targets

What You'll Bring

Required

• Strong verbal communication skills and a professional on-camera presence

• Comfort conducting back-to-back video interviews in a structured, high-volume environment

• Ability to follow interview scripts and evaluation criteria consistently across many conversations

• Strong organization and attention to detail, especially in documentation and data entry

• Reliability and time management — the schedule is built around consistent daily interview blocks

• Comfort learning and working in new technology platforms

Preferred

• Experience in a high-volume call environment (e.g., call center, customer service, inside sales, or phone-based support)

• Experience working against weekly volume or productivity goals

What Success Looks Like

• Consistently completing ~50 quality video interviews per week

• High script adherence — every candidate gets the same consistent, compliant screening experience

• Complete, accuratesystemrecords for every call, with no missing data

• Candidates report a positive, professional screening experience and leave aware of the opportunities that fit them

Compensation & Schedule

• $20.00 per hour, non-exempt (overtime eligible per applicable law)

• 40 hours a week, schedule TBD