Temporary Seasonal Luxury Retail Sales Support Associate

kate spade new york; Jacksonville (FL); On-site; USD 2,066,000 - 2,686,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach is seeking a Sales Support Associate in Jacksonville to help drive store success through warm, efficient customer service at the cash wrap and a well-maintained sales floor.

You will handle POS operations, assist with stock management, and support visual merchandising while complying with Loss Prevention standards. A strong retail background and excellent English communication are essential.

Qualifications

• 1+ year of retail experience, preferably in luxury retail service
• Knowledge of fashion trends and marketplace competitors
• Strong communication and customer service skills

Responsibilities

• Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
• Serve as brand ambassador and support social media engagement.
• Operate POS accurately, maintain cash wrap and organize the checkout area.
• Suggest add-on products, promote gift cards, and capture customer information where permitted.
• Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
• Manage stock levels, replenish sales floor, and execute visual merchandising updates.
• Support sales floor activities and respond to customer requests quickly.

Skills

Customer service

Cash handling

POS operation

Retail knowledge

Tools

Cash register systems

iPad/laptop

Mobile POS

Job description

Coach is seeking a Sales Support Associate in Jacksonville to help drive store success through warm, efficient customer service at the cash wrap and a well-maintained sales floor.

You will handle POS operations, assist with stock management, and support visual merchandising while complying with Loss Prevention standards. A strong retail background and excellent English communication are essential.