Temporary Sales Support Associate

Coach, Inc; Omaha (NE); On-site; USD 20,664 - 24,796; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k)

Paid paternity and maternity leave

Commuter benefits

Disability insurance

Tuition assistance

Job summary

Coach, Inc is seeking a Sales Support Associate to contribute to the store’s success by delivering warm, personalized service and ensuring brand standards are met.

You will operate POS, assist customers, stock and merchandize, and collaborate with the team to maintain a welcoming, efficient sales floor.

Qualifications

• 1+ year of previous retail experience, preferably in luxury retail.
• Knowledge of fashion trends and competition in the marketplace.
• Knowledge of cash register systems and basic computer skills including use of iPad/laptop, mobile POS, and internet; ability to use walkie-talkie and read price/product release sheets.
• Strong attention to detail and organizational skills.
• Ability to multitask in a fast-paced environment.
• Excellent communication and customer-service skills.
• Strong English language proficiency (for EU).

Responsibilities

• Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
• Serve as a brand ambassador internally and in the local market; support social media engagement.
• Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with policy.
• Suggest add‑on products, promote gift cards, and capture customer information where permitted.
• Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
• Manage stock levels, replenish sales floor, and execute visual merchandising updates.
• Support sales floor activities, respond to customer requests confidently, and partner with team or management as needed.
• Maintain housekeeping standards and adhere to loss‑prevention guidelines.

Skills

Excellent communication

Customer service

Attention to detail

Multitasking

Cash handling

English proficiency

Tools

POS systems

iPad / laptop use

Walkie-talkie use

Job description

The Sales Support Associate role is integral to the store’s overall success and efficiency, demanding direct attention to our brand commitment when servicing customers.

Key Responsibilities

• Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
• Serve as a brand ambassador internally and in the local market; support social media engagement.
• Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with policy.
• Suggest add‑on products, promote gift cards, and capture customer information where permitted.
• Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
• Manage stock levels, replenish sales floor, and execute visual merchandising updates.
• Support sales floor activities, respond to customer requests confidently, and partner with team or management as needed.
• Maintain housekeeping standards and adhere to loss‑prevention guidelines.

Requirements

• 1+ year of previous retail experience (cashier/stock, sales, etc.), preferably in a luxury retail environment; education and experience will be considered.
• Current knowledge of fashion trends and competition in the marketplace.
• Knowledge of cash register systems and basic computer skills including use of iPad/laptop, mobile POS, and internet; ability to use walkie‑talkie and read price/product release sheets.
• Strong attention to detail and organizational skills.
• Ability to multitask in a fast‑paced environment.
• Excellent communication and customer‑service skills.
• Strong English language proficiency (for EU).

Schedule: Ability to work a flexible schedule to meet business needs—including nights, weekends, peak busy season, and high‑traffic retail days (including public holidays).

Physical Requirements: Ability to lift at least 25 lbs. regularly (up to 50 lbs occasionally), to climb, bend, kneel, and maneuver the sales floor and stockroom.

Base Pay Range

$15.00 – $18.50 per hour.

Benefits

Medical, dental, and vision insurance; 401(k); paid paternity and maternity leave; commuter benefits; disability insurance; and tuition assistance.

Coach is an equal‑opportunity and affirmative‑action employer and we pride ourselves on hiring and developing the best people. All employment decisions are based on the applicant’s qualifications and are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, citizenship, disability, marital status, military status, pregnancy, or any other protected basis prohibited by applicable law.

Americans With Disabilities Act (ADA)

Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at 1‑855‑566‑9264 or [e-mail].