Temporary Retail Associate — Merchandise & Customer Experience

The TJX Companies, Inc.; El Paso (TX); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Medical/dental/vision

HSA

Life insurance

Short/long term disability

Paid holidays/vacation/sick

Scholarship program

Adoption assistance

Credit union

Referral bonuses

Job summary

Marshalls in El Paso, TX is seeking a Customer Experience Associate to support a high-quality shopping experience. You will engage with customers, process purchases, and maintain a clean, organized store environment to reflect the brand’s standards.

The role emphasizes helpful, friendly service, adherence to policies, and participation in credit/loyalty programs, with opportunities to grow within the TJX family and its off-price retail network.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to procedures.
• Promotes credit and loyalty programs.
• Maintains merchandising philosophy and follows procedures and standards.
• Accurately processes and prepares merchandise for the sales floor.
• Initiates and participates in store recovery as needed.
• Maintains cleanliness and order across the store.
• Provides and accepts recognition and constructive feedback.
• Adheres to labor laws and internal policies.
• Supports shrink reduction goals and safety.
• Other duties as assigned.

Skills

Customer service

Flexibility

Communication

Multi-tasking

Attention to detail

Teamwork

Retail experience

Job description

Marshalls in El Paso, TX is seeking a Customer Experience Associate to support a high-quality shopping experience. You will engage with customers, process purchases, and maintain a clean, organized store environment to reflect the brand’s standards.

The role emphasizes helpful, friendly service, adherence to policies, and participation in credit/loyalty programs, with opportunities to grow within the TJX family and its off-price retail network.