Temporary Recreation Services Representative

City of Paso Robles; Paso Robles (CA); On-site; USD 21,000 - 29,000; Part time

Job summary

The City of Paso Robles seeks a Temporary Recreation Services Representative to support after-school programs, special events, and community activities. The role also assists with recreation facilities, programs, and services as needed.

Assignment length is about six months, with a schedule of approximately 16–18 hours per week. The position emphasizes customer service, safety, and positive community interactions.

Qualifications

• Possession of a high school diploma or GED.
• One year of experience in recreation programs, community services, customer service, youth programs, event support, or related field.
• Bilingual and biliterate proficiency in Spanish is desirable.

Responsibilities

• Opens, closes, and secures recreation facilities according to schedule.
• Monitors program activities and ensures participant safety and compliance with rules.
• Provides courteous customer service by greeting visitors and answering inquiries.
• Supports programs and events, including setup and breakdown of spaces and equipment.
• Processes registrations, reservations, and related transactions using designated software.
• Maintains facility cleanliness, safety, and reporting of concerns.
• Assists with youth-focused programs and Teen Center operations.

Skills

Customer service

Public interaction

Communication

Safety awareness

Multi-tasking

Recordkeeping

Education

High school diploma or GED

Tools

Microsoft Office

Job description

The City is seeking a Temporary Recreation Services Representative to join the Recreation Services team and help create positive experiences for the community. The position will primarily support after-school programs, special events, and community activities, while also assisting with recreation facilities, programs, and services as needed. This is a great opportunity for someone who loves recreation, enjoys working with people, and wants to make a positive impact in the community!

This assignment will last approximately six months, however the exact duration is unknown. Incumbents will be scheduled approximately 16-18 hours per week.

The following duties are typical of this classification. Incumbents may not perform all of the duties set forth below and/or may be required to perform additional related duties to address City needs and evolving business practices.

• Opens, closes, and secures recreation facilities in accordance with scheduled programs, rentals, and user group needs.
• Monitors facility use, afterschool programs, and Teen Center activities to ensure participant safety, appropriate behavior, and compliance with established rules and policies; addresses minor issues or conflicts as they arise.
• Provides customer service by greeting visitors, responding to inquiries, and providing accurate information regarding programs, services, and facility use.
• Supports recreation programs and activities by assisting with implementation and providing basic supervision of participants.
• Performs program and event support duties, including setup and breakdown of rooms, equipment, and activity spaces; ensures equipment is used and stored properly.
• Processes program registrations, facility reservations, and related transactions using designated software systems.
• Maintains facility cleanliness, organization, and safety; conducts routine checks and reports maintenance or safety concerns.
• Supports community events (e.g., concerts and seasonal programs), including setup, cleanup, crowd monitoring, and coordination of supplies and equipment.
• Provides support for youth-focused programs, including Teen Center operations, game and activity areas, and structured and unstructured recreation.

Knowledge of:

• Principles and practices of customer service and effective public interaction.
• Basic recreation program support and facility operations.
• Safe work practices, including facility safety procedures and emergency response awareness.
• Techniques for monitoring participant behavior and ensuring compliance with established rules and guidelines.
• Basic custodial methods and standards for maintaining clean, safe public facilities.
• Modern office practices, including use of computers and standard software applications (e.g., Microsoft Office).
• English usage, grammar, spelling, and punctuation.
• Basic recordkeeping and data entry practices.
• Applicable policies, procedures, and regulations related to assigned programs and facility operations

Ability to:

• Provide courteous, professional, and responsive customer service in a variety of settings.
• Communicate clearly and effectively, both verbally and in writing.
• Exercise sound judgment and take appropriate action within established guidelines.
• Recognize and respond appropriately to safety concerns, incidents, or unusual situations.
• Follow verbal and written instructions and apply established procedures.
• Perform multiple tasks in a fast-paced, public-facing environment while maintaining attention to detail.
• Establish and maintain effective working relationships with staff, participants, and the public.
• Work effectively with individuals of all ages, backgrounds, and abilities.
• Support recreation programs and events, including setup, cleanup, and participant supervision.
• Maintain a safe, clean, and organized facility environment.
• Maintain accurate records and perform basic data entry and tracking tasks.

Human Relations and Communications Skills

Regular contact within the department and periodic contact with other departments, outside agencies, or the general public to exchange specialized information.

Analytical Skills and Complexity

Performs routine, repetitive tasks and processes that require selecting and executing actions based on clearly defined and well-established procedures.

Education and Experience

A typical way to obtain the required qualifications would be:

• Possession of a high school diploma or a General Educational Development (GED) certificate; and
• One year of experience in recreation programs, community services, customer service, youth programs, event support, or a related field.

Bilingual and biliterate proficiency in Spanish is desirable.

The full job description, including physical demands and working conditions, is available on the Job Descriptions page of the City's website.

Photos by @brittanyapp