Temporary Patient Concierge & Front Desk Specialist

Montage Medical Group; Monterey (CA); On-site; USD 34,000 - 38,000; Part time

Job summary

Montage Medical Group in Monterey, CA is seeking a Medical Receptionist (Temporary) to greet patients, answer phones, schedule appointments, and handle check-in and discharge tasks under the Practice Manager.

The role requires a high school diploma or GED and related healthcare or customer service experience; bilingual may be helpful; familiarity with medical terminology and insurance processes is preferred; strong computer and communication skills are essential.

Qualifications

• High school diploma or GED required; 3–6 months related experience preferred.
• Experience with medical terminology and insurance processes is helpful.
• Must be neat, professional and able to work under pressure and quickly when needed.

Responsibilities

• Greet and check-in patients; answer phones and schedule appointments.
• Enter patient data into electronic systems accurately.
• Verify demographic and insurance information for patients.
• Collect copays and payments according to policy; explain payment policies.
• Assist staff with urgent patient needs; support rooming in exam areas.

Skills

Warm customer service

Phone etiquette

Multi-tasking

Attention to detail

Education

High school diploma or GED

3–6 months related experience

Tools

Microsoft Windows

Microsoft Word

Job description

Montage Medical Group in Monterey, CA is seeking a Medical Receptionist (Temporary) to greet patients, answer phones, schedule appointments, and handle check-in and discharge tasks under the Practice Manager.

The role requires a high school diploma or GED and related healthcare or customer service experience; bilingual may be helpful; familiarity with medical terminology and insurance processes is preferred; strong computer and communication skills are essential.