Patient Experience Front Desk Specialist (Medical)

Doctors On Duty; Salinas (CA); On-site; USD 32,000 - 36,000; Full time

Job summary

Doctors On Duty in Salinas, CA is seeking a Medical Receptionist to support patient satisfaction by delivering excellent service, greeting patients, handling check-in with EMR, and coordinating with clinical staff. The role requires a high school diploma or GED and 3–6 months in a related setting; bilingual ability is a plus; proficiency with Microsoft Office and medical terminology is helpful.

This full-time clerical position offers exposure to a fast-paced clinic environment and opportunities

Qualifications

• High school diploma or GED required with 3–6 months related experience.
• Experience in health care or customer service preferred.
• Ability to learn medical terminology and insurance processes.

Responsibilities

• Greet and check in patients using EMR system.
• Collect co-pays and payments; explain policies.
• Verify insurance eligibility for billing.
• Schedule appointments per protocol.
• Scan documents into EMR and manage records.

Skills

Customer service orientation

Communication skills

Multitasking abilities

Conflict resolution

Attention to detail

Education

High school diploma or GED

Tools

EMR system

Microsoft Office

Job description

Doctors On Duty in Salinas, CA is seeking a Medical Receptionist to support patient satisfaction by delivering excellent service, greeting patients, handling check-in with EMR, and coordinating with clinical staff. The role requires a high school diploma or GED and 3–6 months in a related setting; bilingual ability is a plus; proficiency with Microsoft Office and medical terminology is helpful.

This full-time clerical position offers exposure to a fast-paced clinic environment and opportunities