Temporary Part-Time Administrative Assistant

Alamance County Government; Burlington (NC); On-site; USD 25,000 - 35,000; Part time

Job summary

Alamance County Government seeks a Temporary Part-Time Administrative Assistant to support Child Welfare Social Workers on CPS Assessments. The role involves accompanying workers on field visits, documenting observations, and entering information into the agency's case management system while prioritizing workload.

This position requires exceptional attention to detail, confidentiality, and the ability to adapt to varied schedules and field conditions, including riding in a county vehicle.

Qualifications

• High school diploma or GED and experience providing admin support.
• Ability to maintain confidentiality and handle sensitive information.
• Experience with documentation and clerical tasks.

Responsibilities

• Entering private residences and remaining in homes for extended periods.
• Working with individuals who may have criminal histories, behavioural health concerns, substance use issues, or involvement with the child welfare system.
• Exposure to emotionally difficult, unpredictable, or otherwise uncomfortable situations.
• Exposure to homes that may have unpleasant odors, clutter, pests, or other environmental concerns.
• Hearing information that may deal with sensitive subjects or traumatic incidents.

Skills

Accuracy

Advocacy

Communication Oral

Communication Written

Concentration

Customer Oriented

Ethical

Honesty / Integrity

Judgment

Multi-tasker

Problem Solving

Relationship Building

Safety-Minded

Time Management

Education

High school diploma or GED

Job description

Job Purpose

The Temporary Part-Time Administrative Assistant provides direct administrative support to Child Welfare Social Workers in the area of CPS Assessments by accompanying them on home visits and other field-based activities, documenting observations and interviews, entering documentation into the agency's case management system, and assisting with the organization of workload priorities. This position is designed to maximize social worker efficiency by ensuring timely, accurate documentation and creating prioritized follow-up action lists that support ongoing case management. Because Child Welfare documentation is time-sensitive, this position requires immediate turnaround of work, exceptional attention to detail, sound organizational skills, and the ability to accurately capture information in real time while maintaining strict confidentiality. An essential function of this position requires riding in a County vehicle while accompanying Child Welfare staff in the performance of their duties.

Work Schedule

This is a temporary, part-time position. Work hours will vary based upon agency operational needs and the availability of assigned Child Welfare staff. Some flexibility may be required to accommodate field visits and other agency priorities.

Contact

Alamance County does not discriminate on the basis of race, color, national origin, sex, religion, age, disability, or any other protected status in employment or the provision of services.

Responsibilities

• Entering private residences and remaining in homes for extended periods.
• Working with individuals who may have criminal histories, behavioural health concerns, substance use issues, or involvement with the child welfare system.
• Exposure to emotionally difficult, unpredictable, or otherwise uncomfortable situations.
• Exposure to homes that may have unpleasant odors, clutter, pests, or other environmental concerns.
• Hearing information that may deal with sensitive subjects or traumatic incidents.

Qualifications

Graduation from high school or possession of a high school equivalency diploma and demonstrated experience providing administrative or clerical support; or an equivalent combination of education and experience.

Preferred Qualifications Include

• Experience in administrative support, documentation, legal transcription, medical documentation, or human services.
• Strong keyboarding proficiency.
• Experience maintaining confidential records.
• Ability to learn agency case management systems quickly.

Skills & Abilities

COMPETENCY STATEMENTS: Accountability - Ability to accept responsibility and account for his/her actions.

• Accuracy - Ability to perform work accurately and thoroughly.
• Advocacy - Taking action to represent and advance interests of others by presenting facts and details.
• Communication, Oral - Ability to communicate effectively with others using the spoken word.
• Communication, Written - Ability to communicate in writing clearly and concisely.
• Concentration, Ability to concentrate on tasks through many distractions.
• Customer Oriented - Ability to take care of the customers' needs while following company procedures.
• Ethical - Ability to demonstrate conduct conforming to a set of values and accepted standards.
• Honesty / Integrity - Ability to be truthful, maintain high level of confidentiality and be seen as credible in the workplace.
• Judgment – Ability to use good judgment and discretion as it relates to interpreting policies and procedures.
• Multi-tasker – Ability to multi-task in a fast-paced environment.
• Problem Solving - Ability to find a solution for or to deal proactively with work-related problems.
• Relationship Building - Ability to effectively build relationships with customers and co-workers.
• Safety-Minded – Creating a safe work environment; managing risks; reducing exposure liabilities.
• Time Management - Ability to utilize the available time to organize and complete work within given deadlines.

Physical Demands

N (Not Applicable) Activity is not applicable to this position.
O (Occasionally) Position requires this activity up to 33% of the time (0 - 2.5+ hrs./day)
F (Frequently) Position requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs./day)
C (Constantly) Position requires this activity more than 66% of the time (5.5+ hrs./day)

Stand F
Walk O
Sit F
Manually Manipulate O
Reach Outward O
Reach Above Shoulder O
Climb O
Crawl N
Squat or Kneel O
Bend O
Talk/Hear C
See C
Taste/Smell N

• Vision (Near, Distance, Peripheral)

Work Environment

Work is performed in a standard office environment.