Temporary Membership Associate New Boston, MA

Museum of Science; Boston (MA); On-site; USD 28,000 - 34,000; Part time

Job summary

The Museum of Science is seeking a Temporary Membership Associate to support the Membership Operations team onsite in Boston during the peak season. This short-term, part-time role (3 days/week) starts mid-October and ends 12/31/26, with flexible days agreed before start.

Responsibilities include updating records, printing membership cards, and assisting with mailings. Strong attention to detail, confidentiality, and communication skills are essential.

Qualifications

• Follow established processes to ensure data hygiene by updating records, inputting corrections, and flagging issues.
• Experience with a CRM or POS system (Salesforce/Ticketure) is a plus.
• Ability to work in a fast-paced, deadline-driven atmosphere with multiple responsibilities.
• Proven written and verbal communications and interpersonal skills.

Responsibilities

• Follow established processes to ensure data hygiene by updating records, inputting corrections, and flagging issues.
• Member card fulfillment for those requesting printed cards and gift memberships.
• Assist with in-house mailings.
• Perform other work-related duties as required by Manager.

Skills

Attention to detail

Confidentiality

Fast-paced work

Independent follow-through

Written and verbal communication

Tools

Salesforce

Ticketure

Job description

Innovation and creativity come from the unique perspectives of a diverse staff. We value your perspective.

Who We Are

As science and technology increasingly shape our lives, the Museum of Science strives to equip and inspire everyone to use science for the global good while keeping up with the pace of change. Among the world’s largest science centers and New England’s most attended cultural institution, we engage nearly five million people a year – at Science Park and in museums around the world, in classrooms, and online.

The Museum’s singular location connecting Boston and Cambridge puts us at the junction of some of the world’s most influential academic institutions and industries, local and state government, schools, and the public. Trusted by each sector, we are ideally positioned to convene, inspire, and create meaningful experiences for all. Come join us on our mission to inspire a lifelong love of science in everyone and living our vision for a world where science belongs to each of us for the good of all of us.

Why We Need You

The Membership team support over 30,000 active membership households, with over 25% of membership sales and the majority of our gift membership sales occurring in the months of November and December. The Temporary Membership Associate will work with the membership operations team to update and clean data, print membership cards, and provide general support during this busy period.

This is a short-term part-time (3 days a week) position with a mid-October start and expected end date of 12/31/26. All work occurs onsite at the Museum. Days of the week worked are flexible but shall be agreed on prior to start.

What You’ll Accomplish

• Follow established processes to ensure data hygiene by updating records, inputting corrections, and flagging issues.
• Member card fulfillment for those requesting printed cards and gift memberships.
• Assist with in-house mailings.
• Perform other work-related duties as required by Manager.

What We’re Looking For (Competencies)

• Demonstrated attention to detail
• Ability to handle sensitive information in a confidential manner
• Ability to work in a fast-paced, deadline-oriented atmosphere with multiple responsibilities
• Demonstrated ability to work independently with strong follow-through and solid organizational skills
• Proven written and verbal communications and interpersonal skills
• Familiarity with a CRM or POS system (Museum uses Salesforce and Ticketure)

How We Work-Our Values

Mission-Focused: We inspire a lifelong love of science in everyone.

Audience-Driven: Everything we do begins with the people we serve.

Innovative: We are curious, take smart risks, share responsibility, and own outcomes.

Generous: We offer time and energy towards common goals.

Salary Range

$20 - $25 USD

The Museum of Science is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal, state or local law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.