Temporary Member Service Teller: Elevate Customer Experience

Self-Help Services Corporation; Vallejo (CA); On-site; USD 36,000 - 39,000; Full time

Job summary

Self-Help Services Corporation seeks a Temporary Member Service Representative for its Vallejo, CA team to assist members with transactions, open accounts, promote products, and provide outstanding service. You will handle deposits, transfers, and routine teller duties while ensuring accuracy and compliance with policy.

The MSR/Teller reports to the Teller Supervisor or Branch Manager, with potential travel to cover other branches.

Qualifications

• High School graduate or equivalent.
• Bilingual in English/Spanish highly preferred but not required.
• Minimum one year experience in financial institution or other customer service industry preferred.
• Prior cash handling and customer service responsibilities preferred.
• Teamwork and collaboration oriented.
• May be required to travel to cover other branches.

Responsibilities

• Initiate and lead conversations to identify and assess member needs.
• Maintain and enhance member account relationships by providing excellent member service.
• Process share deposit payments, loan payments, manual payrolls, and account transfers.
• Maintain drawer cash levels within prescribed amounts.
• Post and log night, ATM, and mail deposits. (Part of dual-control team).
• Perform other duties and projects as assigned.

Job description

Self-Help Services Corporation seeks a Temporary Member Service Representative for its Vallejo, CA team to assist members with transactions, open accounts, promote products, and provide outstanding service. You will handle deposits, transfers, and routine teller duties while ensuring accuracy and compliance with policy.

The MSR/Teller reports to the Teller Supervisor or Branch Manager, with potential travel to cover other branches.