Impactful Temporary Member Service Teller (Bilingual)

Self-Help Federal Credit Union; Modesto (CA); Hybrid; USD 33,000 - 36,000; Full time

Job summary

Self-Help Federal Credit Union in Modesto, CA is seeking a Temporary Member Service Representative to assist members with transactions and financial needs while delivering outstanding service. The role includes processing deposits, payments, and transfers, and promoting products and services.

The MSR/Teller supports branch operations with accurate cash handling, adherence to policies, and a friendly, collaborative approach.

Qualifications

• High School graduate or equivalent.
• Bilingual in English/Spanish highly preferred but not required.
• Minimum one year experience in financial institution or other customer service industry preferred.
• Prior cash handling and customer service responsibilities preferred.

Responsibilities

• Initiate and lead conversations to identify and assess member needs.
• Maintain and enhance member account relationships by providing excellent member service.
• Process share deposit payments, loan payments, manual payrolls, and account transfers.
• Maintain drawer cash levels within prescribed amounts.
• Post and log night, ATM, and mail deposits (part of dual-control team).
• Perform other duties and projects as assigned.

Skills

Customer service

Cash handling

Teamwork

Bilingual English/Spanish

Education

High School diploma or equivalent

Job description

Self-Help Federal Credit Union in Modesto, CA is seeking a Temporary Member Service Representative to assist members with transactions and financial needs while delivering outstanding service. The role includes processing deposits, payments, and transfers, and promoting products and services.

The MSR/Teller supports branch operations with accurate cash handling, adherence to policies, and a friendly, collaborative approach.