Temporary Medicare Help Desk Associate (Flexible Hours)

IdahoPTV; Boise (ID); On-site; USD 22,000 - 26,000; Full time

Job summary

Idaho Department of Insurance is seeking a temporary Customer Service Representative 1 to support SHIBA during open enrollment and general inquiries. The role involves setting up counseling appointments, answering calls, and assisting Idahoans with Medicare information.

Position runs for roughly eleven weeks from September to mid-December, with schedules up to 20 hours for part-time or 40 hours for full-time. The posting remains open until filled.

Qualifications

• Read, write, speak, and comprehend English fluently.
• Provide customer service in a business setting.
• Operate telephone and corresponding software.
• Complete position related training materials.
• Maintain files.
• Perform keyboard functions.

Responsibilities

• Answer Calls
• Assist customers over the phone, including providing Medicare counseling

Skills

Operate telephone and software

Read write speak English fluently

Provide customer service

Perform keyboard functions

Maintain files

Complete training materials

Job description

Idaho Department of Insurance is seeking a temporary Customer Service Representative 1 to support SHIBA during open enrollment and general inquiries. The role involves setting up counseling appointments, answering calls, and assisting Idahoans with Medicare information.

Position runs for roughly eleven weeks from September to mid-December, with schedules up to 20 hours for part-time or 40 hours for full-time. The posting remains open until filled.